JESSICA HERNANDEZ
North Bergen,NJ
Summary
Dynamic office management and administration professional with a proven track record of optimizing productivity, efficiency, and service quality across diverse environments. Recognized for dependability and ethical leadership, combining advanced organizational skills with technical expertise and strong business acumen. Adept at collaborating with cross-functional teams to drive operational excellence and enhance service delivery. Committed to fostering a culture of continuous improvement and achieving strategic objectives.
Overview
26
26
years of professional experience
Work History
Office Manger
Dr Taonei Mushyandebvu
05.2002 - 03.2023
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
- Educated staff on state and federal statutes, rules and regulations governing home care services.
- Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
- Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for six employees.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Machine Operator
Manischewitz
04.1997 - 12.2001
- Sorted cargo before loading and unloading.
- Tagged all inbound merchandise with receiving date.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Loaded and unloaded pieces into boxes for shipment.
- Forecasted manpower requirements based on daily workload and company targets.
Education
High School Diploma -
DICKINSON HIGH SCHOOL
1990-1994Skills
- Leadership training facilitation
- Familiarity with Medicaid compliance
- Management of Medicaid systems
- Encourages collaborative communication
- Strong decision-making skills
- Skilled in team coordination
- Strategic analytical thinker
- Experienced staff coach
- Insurance eligibility verification process
- Experienced in medical terminology usage
- Familiarity with HIPAA guidelines
- Experience with EMR applications
Timeline
Office Manger
Dr Taonei Mushyandebvu
05.2002 - 03.2023
Machine Operator
Manischewitz
04.1997 - 12.2001
High School Diploma -
DICKINSON HIGH SCHOOL
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