Jessica Hernandez
Hobbs,NM
Summary
Dedicated and compassionate Pre-K Teacher Assistant with 5 years of experience supporting young children in their learning, social-emotional development, and daily classroom activities. Experienced in supervising children, assisting with lesson preparation, creating engaging learning activities, and maintaining a safe, clean, and welcoming classroom environment. Skilled in communicating with parents and teachers, documenting children's progress through individual Child Development Portfolios and monthly observations, and providing individualized support based on each child's needs. Bilingual in Spanish and English, dependable, patient, organized, and passionate about helping children learn and grow.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Dental Assistant
Kids Kare,PC.
Hobbs, New Mexico
09.2023 - Current
- Achieved increased client retention rates by providing exceptional customer service during check-in and check-out processes.
- Assisted pediatric dentists during examinations and procedures to ensure patient comfort.
- Maintained sterilization protocols for dental instruments and equipment in accordance with regulations.
- Educated parents and children on oral hygiene practices and preventative care techniques.
- Prepared examination rooms by organizing tools and ensuring cleanliness before patient visits.
- Provided compassionate support to anxious children, facilitating a positive dental experience.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Documented patient records with procedures performed and added notes taken to charts.
- Improved efficiency of front desk procedures by implementing new strategies, reducing waiting times for guests during peak hours.
- Ensured compliance with safety protocols at the reception area, contributing to a secure environment for both staff and guests.
- Managed incoming calls professionally, directing them to appropriate personnel or taking detailed messages as needed.
- Resolved guest complaints professionally, maintaining a positive atmosphere and upholding company reputation.
- Answered customer telephone calls promptly and appropriately handled needs.
- Reschedule appointments looking for the best day for patients.
- Check the eligibility and benefits of the insurances (privates and dentaquest).
Pre-k Teacher's Assistant
Wee Kids Country Klub
06.2018 - 05.2023
- Supervised children during in-classroom activities and on playground.
- Created and maintained individual child development portfolios to track children's progress and developmental milestones through monthly observations.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Organized snack time and nap hours.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Collaborated with instructors to develop engaging lesson plans.
- Prepared reports and maintained administrative records.
- Assisted lead teacher in planning and implementing daily lesson activities.
- Organized classroom materials and learning resources for effective teaching sessions.
- Supported lead teacher with daily classroom activities.
- Instructed and assisted students during craft activities.
- Assisted with or led story time by reading books to children.
Education
GED -
Cetis 86
Av.Palestina 10312 Palestina 08-2009
Some College (No Degree) - TEACHER
NMJC
Hobbs, NM08-2026
Skills
- Dependability
- Strong organization
- hard worker
- I don't miss work
- Love for children
- Experience working with children in Spanish and English
- Time management
- Able to complete task under pressure
- Listening skills
- Training and mentoring
- Confidentiality
- Child development
- Continuing education commitment
- Patient care
Certification
-CPR courses
-Annual pre-k trainings in safety, food handling, and education.
Languages
English.
Spanish.
Timeline
Dental Assistant
Kids Kare,PC.
09.2023 - Current
Pre-k Teacher's Assistant
Wee Kids Country Klub
06.2018 - 05.2023
GED -
Cetis 86
Some College (No Degree) - TEACHER
NMJC