Jessica Herres
Wallowa,Oregon
Summary
Driven Retail Manager with more than 5 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
9
9
years of professional experience
Work History
Retail Manager
Mad Mary's
12.2017 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Accounts Receivable
Wallowa Memorial Hospital
10.2015 - 12.2017
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
Education
High School Diploma -
Pomeroy Jr Sr High School
Pomeroy, WA05.2012
Skills
Customer Service
Cash Management
Store operations
Inventory Control
Staff Management
Team training and development
Timeline
Retail Manager
Mad Mary's
12.2017 - Current
Accounts Receivable
Wallowa Memorial Hospital
10.2015 - 12.2017
High School Diploma -
Pomeroy Jr Sr High School
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