Jessica Hess
Geneseo
Summary
Detail-focused worker with a solid foundation in data entry, recordkeeping, and basic tech support. Proficient in Microsoft Office, Google Workspace, and simple database systems. Capable of effectively managing schedules, tracking information, and maintaining organization in fast-paced environments. Currently pursuing an associate degree in Computer Information Systems and eager to leverage strong digital and administrative skills in a supportive work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Early Education Teacher
Park Ave Daycare East
01.2018 - Current
- Enter detailed child updates, attendance, and incidents into a digital system with structured forms.
- Designed and formatted staff training certificates with attention to detail and accuracy.
- Provided basic IT support including printer repair, software troubleshooting, and computer setup.
- Maintained classroom schedules and routines to support consistency and time management.
- Worked collaboratively with co-teachers to manage classroom and responsibilities
- Communicated effectively with families to explain updates, resolve concerns, and build trust.
- Collaborated with co-teachers to manage daily classroom responsibilities and problem-solve in a team setting.
Stay-at-Home Parent
Unpaid
01.2012 - 08.2018
- Took time away from the workforce to care for young children, including managing early intervention services and therapies.
- Developed strong organizational, scheduling, and communication skills through coordinating appointments and resources.
Key Holder /Retail Sales Associate
Volunteers of America
01.2008 - 01.2010
- Entered daily sales totals into the system and submitted end-of-day emails and reports.
- Handled cash register operations, balanced drawers, and prepared bank deposits with accuracy.
- Oversaw store operations in the absence of management, including supervising volunteers.
- Priced and organized inventory, maintaining clear records for incoming merchandise.
- Delivered customer service and support in a fast-paced retail environment.
Education
Associate of Science - Computer Information Systems
Finger Lakes Community College
Canandaigua, NY05.2025
Certificate - Early Childhood Education
Northern Virginia Community College
Alexandria, VA01.2018
Associate of Applied Science - Liberal Arts
Finger Lakes Community College
Canandaigua, NYSkills
- Data entry proficiency
- Proficient typing skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experience with Google Docs, Sheets, and Drive
- Accurate record-keeping
- Effective time management
Certification
- Introduction to Git and GitHub – Google/Coursera
- Tools of the Trade: Linux and SQL – Google/Coursera
- AWS Cloud Practitioner Essentials
Timeline
Early Education Teacher
Park Ave Daycare East
01.2018 - Current
Stay-at-Home Parent
Unpaid
01.2012 - 08.2018
Key Holder /Retail Sales Associate
Volunteers of America
01.2008 - 01.2010
Associate of Science - Computer Information Systems
Finger Lakes Community College
Certificate - Early Childhood Education
Northern Virginia Community College
Associate of Applied Science - Liberal Arts
Finger Lakes Community College
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