Jessica Hickman

transports passengers on a pre-determined route and assists with route and fare information as well as boarding and deboarding bus.

• Transported airport employees safely and efficiently to designated locations throughout the airport.

• Patrol parking lot
• Provided assistance to visitors and employees by answering questions and offering directions.

• Transported passengers safely along prescribed routes according to tight schedules.

• Transported packages efficiently to designated delivery locations while maintaining a high level of accuracy.

• Managed a team of 20 people from various backgrounds. Also, I was responsible for delivering outstanding guest services, coaching, training and developing team members, and managing inventory, labor and cash handling.

• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems.