Jessica Hildebrand
San Tan Valley,AZ
Summary
Hardworking and punctual merchandiser/receiver works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Total Wine & More
Queen Creek, AZ
09.2020 - Current
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Assisted in the loading and unloading of materials when required.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Provided assistance in physical inventories as requested by management team members.
- Maintained clean work area that adhered to strict safety standards.
- Identified order discrepancies and damaged items and notified supervisor.
- Updated inventory records to reflect new stock levels.
- Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
Medical Receptionist/Site Coordinator
Urgent Care Extra/Banner Urgent Care
San Tan Valley, AZ
11.2014 - 09.2020
- Trained new staff on office procedures, insurance processes.
- Greeted patients, determined purpose of visit complete intake forms, enter insurance and demographics.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Ordered and maintained supply inventory for medical office.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Checked patients in and out for appointments and collected co-payments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Straightened up waiting room to maintain neat and organized space.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Completed relevant insurance and other claim forms.
- Recognized by management for providing exceptional customer service.
- Inventory oversight, Mckesson medical supply, Staples and Northwind pharmacy
- Maintain working knowledge of State survey book and process
- Scheduling, reviews and audits
Hairstylist
Cost Cutters
Mesa, AZ
10.2013 - 10.2014
- Managed cash register transactions during checkout process.
- Followed updated techniques to color and treat hair and produce consistent results.
- Performed chemical treatments such as perms and relaxers.
- Educated clients on proper home hair care maintenance techniques.
- Used curlers, rollers and curling irons to press and curl hair.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Shaved, trimmed and shaped beards and mustaches.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Created updos for special occasions like weddings or proms.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Developed relationships with new clients through referrals from existing customers.
- Tracked inventory of supplies used for styling services.
- Updated and maintained customer information records and beauty services provided.
- Recommended products to clients based on their individual needs.
- Participated in team discussions regarding marketing strategies for the salon.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Education
Cosmetology License -
Empire Beauty School
Chandler, AZ06-2013
High School Diploma -
Sierra High School
Colorado Springs, CO05-1998
Skills
- Strong leader
- Positive Attitude
- Display Setup
- Pricing and Signage Updates
- Restocking Processes
- Cash Management
- POS Software
- Retail Experience
- Equipment Operation
- Pallet Jack Operation
- Vendor Communication
- Invoice Verification
- Barcode Scanning
- Warehouse Organization
- Stock Rotation
- Attention to Detail
- Self-Motivated and Independent
- Teamwork and Cooperation
- Inventory Management
- Punctual and Reliable
- Heavy Lifting
- Invoice Reconciliation
- Inventory Software
- Warehouse Software Systems
Certification
- Arizona Licensed Cosmetologist
References
References available upon request.
Timeline
Merchandise Associate
Total Wine & More
09.2020 - Current
Medical Receptionist/Site Coordinator
Urgent Care Extra/Banner Urgent Care
11.2014 - 09.2020
Hairstylist
Cost Cutters
10.2013 - 10.2014
Cosmetology License -
Empire Beauty School
High School Diploma -
Sierra High School