Antonette Turner
Columbus,OH
Summary
Skilled merchandising team player experienced in markdowns, special promotions and seasonal displays. Able to move merchandise, stock shelves and adjust racks in accurate and efficient manner. Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Seeking [Job Title] role to apply [Number] years of industry experience. Quick-learning and creative with aptitude for surmounting challenges. Customer-focused Retail Sales Associate with a solid background in [Industry 1], [Industry 2], and [Industry 3] industries. Desires a position as [Job Title]. Energetic [Job Title] highly knowledgeable about latest fashion trends. Successful at building strong customer following, thus increasing repeat business. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Reliable [Job Title] bringing expertise in [Area of expertise] and [Area of expertise]. Ready to apply [Number] years of experience and strong communication, [Skill] and [Skill] abilities to dynamic new role at [Company]. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Experienced [Type] professional knowledgeable about [Type] operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in [Area of expertise] and [Area of expertise]. Offering [Number] years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at [Company]
Dedicated Visual Merchandiser adept at developing creative merchandising strategy and displays to promote brand awareness and present products to increase sales. Aiming to add value to [kroger] team by applying in-depth knowledge of visual merchandising strategy illustrated across [3] years of industry success.
Energetic merchandise associate with a strong background in retail sales, fashion merchandising and customer service support.
Dependable [Type] professional offering experience in managing inventory, teams and projects. Prepared to leverage [Number] years of [Industry] experience to take on challenging new position at [Company]. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains across board.
Overview
11
11
years of professional experience
Work History
Merchandise Associate
JCPenney
Columbus, OH
08.2018 - Current
- Picked products for specific routes according to pick sheets.
- Used warehouse management system and handheld scanners to document merchandise movements.
- Picked orders, packed boxes and prepared shipments.
- Inspected items to check quality and accuracy against specifications.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Cashier Customer Service Associate
Kroger
Whitehall, Ohio
07.2016 - 08.2018
- Increased sales10% by offering advice on purchases and promoting additional products.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained professionalism with clean, tidy, and well-stocked check-out lines.
- Checked identification for proof-of-age and refusing alcohol sales to underage customers.
- Merchandised new stock to appeal to customers, grab attention, and drive sales.
- Served needs of more than 5 customers in busy kroger environment.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Provided expertise on each product, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Assisted customers by answering questions and fulfilling requests.
- Assisted call-in customers with questions and [Type] orders.
- Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Directed customers purchasing oversized items to pickup locations.
- Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.
- Checked prices for customers and processed items sold by scanning barcodes.
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
- Answered questions about store policies, [Product or Service] and [Type] concerns to support positive customer experiences.
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
- Learned [Job title] and [Job title] positions and provided backup at key times.
- Assisted customers with locating and choosing merchandise in any store department.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Educated customers on [Type] promotions to enhance sales.
Home Health Care Provider
Home Health Solutions
Columbus, OHIO
04.2015 - 11.2017
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Acted as a resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
- Checked vital signs on every 3 hours basis and contacted home health provider regarding any patient health concerns or behavioral changes.
- Provided patients with assistance in completing such tasks as feeding and bathing, effectively reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients with none salty and sweet conditions to promote better nutrition.
- Transported individuals to medical appointments and other errands.
- Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm.
- Maintained positive working relationships with referral sources to promote business services.
- Applied objective data for internal and field employee performance evaluations.
- Monitored progress and documented any patient health status changes to keep healthcare team updated.
- Maintained clean, safe and well-organized patient environment.
- Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
- Developed rapport with patients to create safe and trusting environment for care.
- Supervised daily activities and provided assistance when needed.
- Reviewed and audited relevant reports and processes to ensure quality while identifying and addressing staff training needs.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Coordinated on-call calendar for internal and field staff and delivered proper staff coverage to meet the needs of business.
- Managed operations and staffing to meet key performance indicators for patient and customer satisfaction and quality care.
Education
High School Diploma - undefined
Warren G Harding High School
Warren, OH2003
High School Diploma - undefined
Trumbull Career And Technical Center Adult Training Center
Warren, OH2003
Skills
- Merchandise movements
- Cleaning procedures
- Promotional support
- Product knowledge
- Stocking and replenishing
- Customer service-oriented
- Motivated team player
- Superior organization ability
- Active listening skills
- Natural leader
- Computer literate
- People-oriented
- Strong work ethic
- Sales experience
- Accurate money handling
- Goal-oriented
- Basic administrative knowledge
- Friendly demeanor
- Cash register familiarity
- Shipment processing
- POS systems knowledge
- Personable
- Data entry
- Stocking
Timeline
Merchandise Associate
JCPenney
08.2018 - Current
Cashier Customer Service Associate
Kroger
07.2016 - 08.2018
Home Health Care Provider
Home Health Solutions
04.2015 - 11.2017
High School Diploma - undefined
Warren G Harding High School
High School Diploma - undefined
Trumbull Career And Technical Center Adult Training Center