JESSICA HOLSONBACK
Smithfield,NC
Summary
I would like to use my experience to obtain a position. Also, to utilize my skills and be an asset to an employer as an experienced funeral director, ensuring all details are managed with precision. Utilizes communication skills to support families through difficult times, with knowledge of ceremony planning critical to delivering exceptional service. As a funeral industry professional, I am prepared to guide families through challenging times with empathy and care. Strong focus on team collaboration and achieving results, ensuring seamless operations and compassionate service. Skilled in grief counseling, logistical coordination, and regulatory compliance. Reliable and adaptable, ready to meet changing needs and provide exceptional support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Funeral Director
Brown-Wynne Funeral Home
04.2023 - Current
- Coordinated funeral services, ensuring compliance with legal and ethical standards.
- Prepared and maintained accurate records of deceased individuals and arrangements.
- Assisted families in selecting appropriate caskets, urns, and memorial items.
- Managed logistics for transportation of remains and coordination with cemeteries.
- Developed personalized tribute materials to honor the deceased's life and legacy.
- Provided emotional support to grieving families during services and planning processes.
- Arranged funeral/memorial services for grieving families.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Completed death certificates, burial permits and other legal documents for families.
- Worked with cemeteries to schedule grave opening and closing.
- Arranged clergy, music and other service details for clients.
Funeral Service Apprentice
Bryan-Lee Funeral Home and Cremation
03.2021 - 03.2023
- Assisted families in planning memorial services, providing compassionate support and guidance throughout the process.
- Coordinated logistics for funerals, ensuring all details were executed smoothly and efficiently.
- Prepared deceased individuals for viewing, adhering to established safety and sanitation protocols.
- Conducted follow-up calls with families post-service, offering ongoing support and addressing any concerns.
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
- Assisted in embalming procedures under supervision to preserve bodies according to industry standards and family wishes.
- Facilitated viewings and visitations by preparing the deceased''s appearance according to family requests while adhering to safety guidelines.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
Cashier
HealthSmart Pharmacy
01.2017 - 01.2018
- Provided professional customer service for many customers and the general public
- Delivered medication when needed
- Answered phones and assisted everyone who called
- Checked customers out for medication or other items
Bail Bondsman
Afford-A-Bond
01.2012 - 01.2014
- Provided prompt, professional, and non-judgmental customer service to the general public
- Traveled to jails/courthouses to post bonds
- Administered bond paperwork with co-signers
- Filed paperwork, reports, and other documents promptly
Education
Associate of Applied Science - Funeral Service
Fayetteville Technical Community College
Fayetteville, NC05-2022
Bail Bonds License - undefined
NCBAA
Raleigh, NCBioWork Certification Course - undefined
JCC
Smithfield, NCDiploma - High School
Enterprise Online High School
Skills
- Leadership Abilities with work experience in a team environment
- Team Oriented, Disciplined, Dependable, and have a Good Work Ethic
- Funeral planning
- MS word, excel, and outlook
- Funeral home services
- Funeral arrangements
- Obituary writing
- Time management
- Funeral service coordination
- Professionalism
- Public speaking
- Bereavement support
Certification
- Licensed North Carolina Funeral Director - September 9, 2023.
Timeline
Funeral Director
Brown-Wynne Funeral Home
04.2023 - Current
Funeral Service Apprentice
Bryan-Lee Funeral Home and Cremation
03.2021 - 03.2023
Cashier
HealthSmart Pharmacy
01.2017 - 01.2018
Bail Bondsman
Afford-A-Bond
01.2012 - 01.2014
Bail Bonds License - undefined
NCBAA
BioWork Certification Course - undefined
JCC
Diploma - High School
Enterprise Online High School
Associate of Applied Science - Funeral Service
Fayetteville Technical Community College
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