Jessica Howell
Benton City,WA
Summary
Dynamic educator with a proven track record in customer service and communications, specializing in lesson planning and social-emotional learning. Expertise in facilitating engaging projects that enhance critical thinking and collaboration among students. Committed to improving student performance through targeted interventions and effective behavioral management strategies, with strong experience in retail supporting effective customer interactions.
Overview
19
19
years of professional experience
Work History
21st Century Facilitator
Kiona-Benton City Elementary School
Benton City, WA
11.2025 - 07.2026
- Designed and executed engaging lesson plans incorporating Social-Emotional Learning (SEL) principles to enhance student self-regulation and interpersonal skills.
- Facilitated hands-on STEAM (Science, Technology, Engineering, Art, Math) projects to encourage critical thinking, creativity, and collaborative problem-solving.
- Maintained a safe, inclusive environment, managing student behavior to foster positive peer relationships.
RTI Paraeducator
Kiona-Benton City Elementary School
Benton City, WA
10.2024 - 06.2026
- Delivered individualized, one-on-one reading interventions to improve foundational literacy skills for elementary students.
- Supported classroom teachers with instructional tasks and behavioral interventions to enhance student engagement and learning.
- Monitored students during cafeteria, recess, and arrival/dismissal times to maintain safety, order, and a positive school environment.
Practicum School Counseling Student (Elementary & Middle School)
Kennewick School District
Kennewick, WA
08.2023 - 05.2024
- Conducted individual and small group counseling sessions focusing on personal development, social skills, and academic guidance.
- Implemented evidence-based guidance strategies, improving students' social-emotional well-being and supporting academic success.
- Collaborated with teachers, administrators, and support staff to create and deliver impactful counseling workshops.
Shift Supervisor
Rite Aid
Ephrata, WA
12.2011 - 04.2018
- Managed store opening/closing procedures and trained personnel to ensure smooth operations.
- Resolved customer concerns and upheld quality service standards to enhance customer satisfaction.
- Supervised daily store operations and ensured compliance with policies.
Care Provider
Aging & Long Term Care / Division of Developmental Disabilities
Kennewick, WA
09.2009 - 12.2011
- Delivered compassionate daily care and mobility assistance, ensuring personalized support aligned with individual health and wellness plans.
- Assisted clients with daily living activities and personal hygiene tasks.
- Developed and implemented individual care plans in collaboration with the team.
Cashier
Taco Bell
Richland, Washington
09.2007 - 09.2009
- Processed customer transactions quickly and accurately during peak hours.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained a clean and organized work area to ensure efficiency.
Education
Master of Education (M.Ed.) - School Counseling
University of Missouri
Columbia, MO07-2024
Bachelor of Arts (B.A.) - Psychology
Arizona State University
Tempe, AZ05-2021
Associate in Arts and Sciences (A.A.S.) -
Big Bend Community College
Moses Lake, WA03-2018
Skills
Timeline
21st Century Facilitator
Kiona-Benton City Elementary School
11.2025 - 07.2026
RTI Paraeducator
Kiona-Benton City Elementary School
10.2024 - 06.2026
Practicum School Counseling Student (Elementary & Middle School)
Kennewick School District
08.2023 - 05.2024
Shift Supervisor
Rite Aid
12.2011 - 04.2018
Care Provider
Aging & Long Term Care / Division of Developmental Disabilities
09.2009 - 12.2011
Cashier
Taco Bell
09.2007 - 09.2009
Master of Education (M.Ed.) - School Counseling
University of Missouri
Bachelor of Arts (B.A.) - Psychology
Arizona State University
Associate in Arts and Sciences (A.A.S.) -
Big Bend Community College