Jessica Huerta
Manteca,CA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure the Human Resources Admin. Assistant position. I am a dedicated individual with administrative and clerical experience in fast-paced settings. I am accustomed to being a team member and gained expertise in completing various clerical tasks and offering staff support. Known as responsible, punctual, and productive when working with little to no supervision. I am seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Admin Assistant
William Sonoma
Tracy, CA
12.2022 - 01.2024
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communication with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Clerical assistance, shipping clerk & receiving clerk
William Sonoma
12.2022 - 01.2024
- Answered emails, insured inventory was accurate, inspected product for delivery (no damages)
- Maintained 100% accuracy while entering counts data into WMOS
- Provided clerical support to company employees by copying, faxing, and filing documents
- Interacted with customers by phone, email, or in-person to provide information
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Warehouse Support
Amazon
05.2020 - 01.2022
- Part of the outbound team, working under minimal supervision , solving box problems, ensuring loads were secure for closure were simply some of my responsibilities.
- Consistently lifted materials weighing as much as 50lbs pounds
- Supported warehouse operations by cross-training in other roles and stepping in as needed to ensure smooth daily functioning.
- Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
Education
Associate of Science - Business Administration
San Joaquin Delta College
Stockton, CA05.2024
Bachelor of Science - Business Administration And Management
California State University - Stanislaus
Turlock, CA05.2026
Skills
- Computer skills
- Computerized Maintenance Management Systems
- Storage Coordination
- Shipping and Receiving
- Recordkeeping Accuracy
- Performance Goals
- Daily Logs
- Team Goals
- Shipping and Receiving Tasks
- Warehouse Software Systems
- Customer Experience
- Daily Audits
- Customer Satisfaction
- Prioritization
- Strong Problem Solver
- Microsoft Office Suite
Languages
Spanish
Native or Bilingual
Timeline
Admin Assistant
William Sonoma
12.2022 - 01.2024
Clerical assistance, shipping clerk & receiving clerk
William Sonoma
12.2022 - 01.2024
Warehouse Support
Amazon
05.2020 - 01.2022
Associate of Science - Business Administration
San Joaquin Delta College
Bachelor of Science - Business Administration And Management
California State University - Stanislaus