Dynamic Human Resources and Administration professional with over 10 years of customer service experience at the 121st Air Refueling Wing. Proven ability in strategic planning and exceptional organizational skills, enhancing personnel readiness and career progression. Adept at utilizing advanced HR systems to streamline processes and improve efficiency, fostering a culture of teamwork and development.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Human Resources and Administration
121st Air Refueling Wing
02.2015 - Current
Active Guard Reserve 01/2022-Current
Drill Status Guardsman 02/2015-01/2022
Brief requirements of Personnel programs such as assignments, promotions, separations, retirements, benefit programs, retention, bonus, classification, training and retraining, personnel readiness and career progression to members
Assists in the Military Drug Demand Reduction Program process, Newcomer's Briefing, Mock Interview Board Coordinator
Production Team Member: multi-capable airman; assists with launch and recovery and maintenance of jet, when needed
Utilize the Command Human Resources Intelligence System (CHRIS) to track airman promotion eligibility, run alpha roster, pull manning reports, review the group's manning, and create reports based on the group's needs
Operate systems such as the Military Personnel Data System (MilPDS), the Personnel Records Display Application (PRDA), the STARS Retrieval Applications Web (RAW), and the Virtual Military Personnel Flight Suite of Applications (vMPF) to assist airmen in record reviews to ensure career data and point credit summaries are accurate
Perform personnel actions including awards audits, reenlistments and extensions, in and out processing, promotions, separations, retirements and reassignments
Group Unit Security Assistant; in and out process members in the Defense Information System for Security (DISS), update members' profiles, update and grant security clearance access, create and verify visit request form members', monitor members who are up for re-investigation, track all foreign travel for members' and track all Restricted Area Badges for flightline
Provide customers with guidance on how to use personnel web applications
Prepare and process letters of reprimand, investigation reports, unfavorable information files and separation actions
Utilize the Air National Guard Reserve Order Writing System (AROWS) to write orders based on requests received, deployment rotations, Long Term Military Personnel Appropriation (LTMPA) taskings, Honor Guard detail, Special Training, etc.
Assist commanders in the development of career information, commander calls, and all other administrative functions as required
Financial Management Analyst
121st Air Refueling Wing
08.2021 - 01.2022
Analyzes, evaluates, develops and improves the managerial and financial policies, practices, methods and procedures
Reviews and interprets directives from higher headquarters and develops supplemental instructions and guidance for the development of financial analysis
Utilize the Air National Guard Reserve Order Writing System (AROWS) to approve orders and determine BAH type
Accomplish duties as an Approval Official (AO) for the wing; approve travel in the Defense Travel System (DTS), ensure that there is proper accounting for trips, audit each travel authorization and voucher to make sure that it meets all requirements
Provides customer service to military and civilian personnel related to pay
Prepares, verifies, computes and processes, and audits pay transactions for military and civilian personnel
Records, reconciles, and verifies entries into automated systems based on accounting documents
Prepares, verifies, and submits financial accounting reports
Performs audits and reviews as required by directives
Reviews financial data for accuracy and resolves discrepancies
Built strong rapport with new and existing customers to better serve financial needs
Research debts caused by time and attendance changes, retroactive corrections, tax deferment and briefs technicians how to pay off debt
Subject matter expert in civilian pay for over 200 technicians on base, and their supervisors
Financial Management Technician
121st Air Refueling Wing
06.2019 - 08.2021
Work with civilian pay systems such as Defense Civilian Pay System (DCPS) and Automated Time Attendance and Program System (ATAAPS)
Train timekeepers and certifiers for the Automated Time Attendance and Program System (ATAAPS) system
Perform duties as Wing Agency Program Coordinator (APC); assist unit APCs, pull and QC delinquency reports, and provide Comptroller with status of accounts
Provide customer service to military and civilian personnel related to pay
Record, reconcile, and verify entries into automated systems based on accounting documents
Prepare, verify, and submit financial accounting reports
Perform audits and reviews as required by directives
Review financial data for accuracy and resolves discrepancies
Perform finance tasks; in/out-processing, assist with commonly used forms, AF Form 1089 leave settlement option, AF IMT 988 leave request, and prepares 3821 Employee Accounting Data for lines of accounting
Debt Management Monitor; monitors debts and keeps in contact with the members to see that it gets paid in a timely manner
Research debts caused by time and attendance changes, retroactive corrections, tax deferment and briefs technicians how to pay off debt
Education
Associate of Applied Science - Human Resource Management
Community College of The Air Force
Montgomery, AL
10-2021
No Degree - Non-Commissioned Officer Academy
Air University
03-2022
No Degree - Airman Leadership School
Air University
01-2029
Skills
10 years customer service experience
Exceptional organizational skills
Quick learner
Reliable and trustworthy
Outstanding work ethic
Great at multitasking and prioritizing
Spreadsheet development
Proficient administrative support
Individual skill development
Strategic planning
Technical skill training
Team culture development
Possess great communication skills, both oral and written
Able to adapt to changes in the work environment
Timeline
Financial Management Analyst
121st Air Refueling Wing
08.2021 - 01.2022
Financial Management Technician
121st Air Refueling Wing
06.2019 - 08.2021
Human Resources and Administration
121st Air Refueling Wing
02.2015 - Current
Associate of Applied Science - Human Resource Management
Materiel Management Specialist at Ohio Air National Guard 121st Air Refueling WingMateriel Management Specialist at Ohio Air National Guard 121st Air Refueling Wing
Human Resources & Adminstration/Command Support Staff at 121st Air Refueling WingHuman Resources & Adminstration/Command Support Staff at 121st Air Refueling Wing