Jessica Ihlen
Kings Park,NY
Summary
Outgoing professional with a background spent managing employees and projects in fast-paced environments. My lifeguarding experience also has taught me how to respond in emergency situations and granted me with keen ability to relate to individuals of all ages and backgrounds. I obtain exemplary talents in customer service, policy and procedure oversight and facility security measures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Building Manager
SUNY Cortland
08.2022 - Current
- Oversaw all workers in building
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Responded to emergency situations
Lifeguard
Aquatech And Smithtown Parks Dept.
05.2020 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Kinesiology
SUNY College At Cortland
Cortland, NY05.2024
High School Diploma -
Kings Park High School
Kings Park, NY06.2020
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Lifeguard certification
- First Aid
- CPR and AED Training
Certification
- First Aid/CPR Certified
- Licensed Red Cross Lifeguard
Timeline
Building Manager
SUNY Cortland
08.2022 - Current
Lifeguard
Aquatech And Smithtown Parks Dept.
05.2020 - 08.2023
Bachelor of Science - Kinesiology
SUNY College At Cortland
High School Diploma -
Kings Park High School
- First Aid/CPR Certified
- Licensed Red Cross Lifeguard
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