Jessica Jacobson
Milwaukee,United States
Summary
Detail-oriented Bartender experienced in a wide range of beers, liquors, wines, and cocktails. Delivered exceptional customer service through effective multitasking and time management skills, ensuring a well-organized and stocked bar. Committed to fostering positive customer experiences while supporting team goals and contributing to company growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Bartender and server
Dugout 54
Milwaukee, Wisconsin
02.2022 - 08.2026
- Provided excellent customer service in fast-paced dining environment.
- Mixed and served beverages, ensuring adherence to standard recipes for consistent quality.
- Maintained cleanliness and organization of bar and dining areas.
- Processed customer orders efficiently using point-of-sale system.
- Trained new team members on service standards, enhancing overall team performance and customer experience.
- Handled cash and credit transactions accurately and responsibly.
- Effectively multitasked within fast-paced environment.
- Contributed to team efforts to enhance customer satisfaction. in close collaboration with team members to ensure customers received high-quality service.
- Monitored bar inventory and promptly restocked low items before depletion.
Bartender
Brauns Powerhouse
West Allis, WI
08.2020 - 02.2022
- Provided exceptional customer service, enhancing guest experiences and satisfaction.
- Greeted customers and provided excellent customer service.
- Crafted a variety of cocktails and beverages for diverse customer preferences.
- Provided drink suggestions to customers based on their preferences.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Created a friendly atmosphere for patrons. and provided excellent customer service.
- Executed payment transactions accurately for customers. accurately and efficiently with POS system.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Collected and organized daily till totals and tips.
Education
Juneau Business High School
Milwaukee, WISkills
- Cocktail preparation
- Beverage crafting
- POS transaction management
- Bar inventory control
Certification
Milwaukee Bartenders license
Timeline
Bartender and server
Dugout 54
02.2022 - 08.2026
Bartender
Brauns Powerhouse
08.2020 - 02.2022
Juneau Business High School