Jessica James
Summary
Adept at enhancing patient experiences and specimen handling, I leveraged my venipuncture expertise and compassionate care at Audubon Area Community Care Clinic to maintain high accuracy in specimen tracking. My leadership role at River Valley Behavioral Health honed my team coordination skills, achieving significant improvements in team efficiency and patient care quality.
Diligent [Desired Position] with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist/Certified Medical Assistant
Audubon Area Community Cae Clinic
11.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist
Owensboro Health Regional Hospital
06.2024 - 09.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Production Worker
Peoplemark
08.2018 - 06.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
Nurse Aide
Mount St Joseph
11.2019 - 08.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
Mental Health Team Lead
River Valley Behavioral Health
01.2009 - 06.2016
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Assisted and monitored hygiene, medication, bed routine, and meal prep
Education
Associate of Applied Science - Medical Assisting
Ross Medical Education Center
Owensboro, KY06-2016
High School Diploma -
Apollo High School
Owensboro, KY05-2005
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
Certification
- OSHA Certified
- Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Phlebotomist/Certified Medical Assistant
Audubon Area Community Cae Clinic
11.2024 - Current
Phlebotomist
Owensboro Health Regional Hospital
06.2024 - 09.2024
Nurse Aide
Mount St Joseph
11.2019 - 08.2021
Production Worker
Peoplemark
08.2018 - 06.2024
Mental Health Team Lead
River Valley Behavioral Health
01.2009 - 06.2016
Associate of Applied Science - Medical Assisting
Ross Medical Education Center
High School Diploma -
Apollo High School
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