Summary
Overview
Work History
Education
Skills
Additional Airport Experience
Timeline
Generic

Jessica Jamison

Griffin,GA

Summary

Dedicated Operation Supervisor with a strong understanding of Integrated Deicing Services' operations and culture, seeking to apply for the internal position of Manager of Station Support to continue contributing to the company's success. Uniquely positioned to support initiatives more effectively thanks to familiarity with the company's procedures, as well as established relationships with multiple stations and corporate departments. Adept at risk management and fostering a collaborative environment, ensuring operational excellence and safety in high-pressure situations.

Overview

9
9
years of professional experience

Work History

Operations Supervisor

Integrated Deicing Services
11.2023 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.


GSE Mechanic

Integrated Deicing Services
10.2021 - 11.2023
  • Collaborated with operations teams to ensure optimal availability of functional GSE during peak hours.
  • Enhanced aircraft safety by performing thorough inspections and maintenance on ground support equipment. Ensured compliance with all safety regulations and protocols through diligent adherence to guidelines and procedures.
  • Worked closely with other mechanics as part of an effective team dedicated to maintaining a high-performance GSE fleet.
  • Maintained detailed records of all maintenance tasks performed, ensuring accurate documentation and efficient future servicing.

Tower Lead/ Station Trainer

Integrated Deicing Services
10.2016 - 10.2021
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Streamlined onboarding processes for new hires, resulting in reduced time to productivity.
  • Collaborated with management to identify skill gaps and develop targeted training sessions.
  • Consistently updated instructional content to ensure relevance in today's fast-paced workplace environment.
  • Fostered an inclusive learning environment by adapting training materials for diverse audiences with varying levels of expertise.

Education

Airframe And Powerplant Certificate - Aircraft Maintenace

Michigan Institute of Aviation And Technology
Canton, MI
08-2016

Skills

  • Employee training, coaching and mentoring
  • Compliance management
  • Documentation and reporting
  • Hiring, training, and scheduling coordination
  • Expectation setting
  • Safety & Risk management
  • Workflow optimization
  • Multitasking and organizational skills
  • Policy and procedure development
  • Problem resolution
  • Adaptability and flexibility
  • Excellent communication

Additional Airport Experience

Ramp Agent/ Tow Team, Piedmont Airlines

Detroit, MI |April 2018 - July 2018


Lead Ramp Agent, Simplicity Ground Service

Detroit, MI |October 2014 - December 2016


Ramp Lineman, Metro Flight Jet Service

Detroit, MI |January 2012 - April 2012


Ramp Agent, Prospect Airport Services

Detroit, MI |March 2011 - March 2012

Timeline

Operations Supervisor

Integrated Deicing Services
11.2023 - Current

GSE Mechanic

Integrated Deicing Services
10.2021 - 11.2023

Tower Lead/ Station Trainer

Integrated Deicing Services
10.2016 - 10.2021

Airframe And Powerplant Certificate - Aircraft Maintenace

Michigan Institute of Aviation And Technology