Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Jetton

Sarasota,FL

Summary

Dynamic Food Service Director with a proven track record at Trinity Services Group, excelling in meal planning and staff training. Enhanced employee engagement and operational efficiency, achieving significant cost savings through strategic inventory management. Committed to delivering exceptional dining experiences while fostering a positive workplace culture.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

18
18
years of professional experience
2
2
Certification

Work History

Food Service Director

Trinity Services Group
08.2023 - 05.2025
  • Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
  • Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
  • Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
  • Increased employee engagement by fostering positive relationships among team members and addressing concerns proactively.
  • Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
  • Worked with qualified chef to diversify menu with new offerings.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

General Manager

SUBWAY®Restaurants
01.2008 - 07.2023
  • Supervised operational workflows, performance assessments, and resource allocation.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Server

Olive Garden
09.2020 - 05.2023
  • Effectively balanced multiple table responsibilities simultaneously, upholding superior service levels.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dietary Aide

Oakview Manor Nursing Home
02.2007 - 01.2008
  • Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
  • Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
  • Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
  • Increased employee engagement by fostering positive relationships among team members and addressing concerns proactively.

Education

Bachelor Of Environmental Science -

Southern New Hampshire University
Hooksett, NH

Skills

  • Staff training and development
  • Meal planning
  • Employee scheduling
  • Analytical thinking
  • Business acumen
  • Continuous operational improvement
  • Business leadership
  • Strategic planning
  • Nutrition
  • Workflow optimization
  • Stakeholder communication
  • Data analysis
  • Financial reporting
  • Budget analysis
  • Kitchen oversight
  • Conflict resolution
  • Food safety and sanitation
  • Recipes

Certification

Servsafe Manager Certificate

Servsafe Instructor and Proctor

Timeline

Food Service Director

Trinity Services Group
08.2023 - 05.2025

Server

Olive Garden
09.2020 - 05.2023

General Manager

SUBWAY®Restaurants
01.2008 - 07.2023

Dietary Aide

Oakview Manor Nursing Home
02.2007 - 01.2008

Bachelor Of Environmental Science -

Southern New Hampshire University

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Jessica Jetton