Microsoft Office Suite
Jessica Jewell, RN
Paintsville,Kentucky
Summary
Compassionate registered nurse with expertise in emergency and acute care, adept at thriving in fast-paced environments. Demonstrates strong communication skills, facilitating effective collaboration within healthcare teams. Achieved significant improvements in patient satisfaction through dedicated service and patient advocacy. Committed to providing high-quality care that prioritizes patient needs.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Customer Service Specialist
606 Hemp Company
Paintsville, KY
08.2021 - 03.2023
- Facilitated repeat business by effectively informing clients about products and services.
- Collaborated with Store Manager on inventory management, minimizing discrepancies and adjusting stock levels as needed.
- Efficiently entered items into the system, ensuring organized records.
- Delivered actionable customer feedback to teams for product and service optimization.
- Provided frontline assistance for product and service transactions via calls and emails.
Staff Development Coordinator, Staff Nurse, Weekend RN Supervisor
Mountain Manor Nursing Facility
Paintsville, KY
12.2017 - 06.2018
- Coordinated with nursing staff, supervised patient care protocols, and handled weekend crises efficiently.
- Ensured the delivery of high-quality care by working closely with both healthcare teams and patients' families.
- Ensured compliance with healthcare regulations by providing accurate documentation.
- Contributed to compiling comprehensive reports and designing engaging presentations through varied software platforms.
Registered Nurse - Orthopedics/Float Phys. Serv.
Highlands Regional Medical Center
Prestonsburg, KY
03.2013 - 04.2017
- Guided newly hired nursing staff to ensure adherence to industry best practices.
- Minimized discrepancies through meticulous auditing of records and proactive communication with insurers.
- Provided counsel on necessary changes for optimal well-being.
- Facilitated emotional guidance for patients and relatives.
- Evaluated the effectiveness of nursing interventions for each patient.
- Conveyed medication instructions and care guidelines to patients and caregivers in clear terms.
- Implemented targeted initiatives to foster improved health literacy and encourage proactive well-being strategies.
- Collaborated with interdisciplinary teams to address patient requirements.
Adjunct Nursing Faculty
Big Sandy Community and Technical College
Prestonsburg, KY
08.2014 - 12.2014
- Supervised and facilitated students' learning activities in clinical and lab settings.
- Elevated satisfaction levels through consistent guidance, resulting in measurable academic improvements.
- Enhanced academic achievement through tailored one-on-one instructional support.
- Generated and delivered instructional content for nursing students, promoting extensive skill development.
- Cultivated setting conducive to nurturing critical thinking capabilities.
- Developed course-specific learning objectives in alignment with program standards.
Registered Nurse - Emergency Room, Med/Surgical Nurse
Paul B Hall Regional Medical Center
Paintsville, KY
06.2011 - 02.2013
- Delivered comprehensive assessments and interventions in critical settings, optimizing patient health outcomes.
- Triaged trauma patients using critical thinking skills to prioritize care effectively.
- Supported physicians in executing critical medical interventions, showcasing expertise in procedures and precision.
- Organized referrals for additional services during the discharge process.
- Executed patient care strategies, focusing on those with long-term illnesses.
- Ensured medication dosages met strict safety protocols prior to administration.
- Encouraged comfort in challenging situations to foster recovery.
- Established innovative procedures and criteria, meeting departmental goals for in-patient services.
Education
Master of Science - Forensic Psychology- Specialization in Family Violence
Walden University
02.2025
Associate's degree - Registered Nursing/Registered Nurse
Big Sandy Community and Technical College
01.2011
Bachelor of Arts - Communication and Media Studies
Morehead State University
12.2003
Skills
- Analytical Problem Solving
- Professional Development in Communication
- Experienced in Microsoft Office Suite
- Mental Health Awareness
- Strong Interpersonal Communication
- Comprehensive Research Abilities
- Experienced with Adobe Creative Suite
- Technical Report Writing
- Application of Forensic Psychology
- Ethical Standards Adherence
- Ongoing Professional Development
- Understanding of Cultural Contexts
- Health Maintenance Practices
- Cross-Functional Teamwork
- Chain of Custody Protocols
- Patient-Centric Decision Processes
- Proficient in Legal Language
- Patient Record Management
- Human Trafficking Education
- Substance Abuse Awareness
- Cross-Functional Collaboration
- Compassionate Assistance
Certification
Registered Nurse (RN), Kentucky Board Of Nursing, 06/01/11 - 10/31/25
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Creative Suite
Canvas
Blackboard
Eclinical EMR
Cerner EMR
Work Preference
Work Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programs401k matchQuote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Timeline
Customer Service Specialist
606 Hemp Company
08.2021 - 03.2023
Staff Development Coordinator, Staff Nurse, Weekend RN Supervisor
Mountain Manor Nursing Facility
12.2017 - 06.2018
Adjunct Nursing Faculty
Big Sandy Community and Technical College
08.2014 - 12.2014
Registered Nurse - Orthopedics/Float Phys. Serv.
Highlands Regional Medical Center
03.2013 - 04.2017
Registered Nurse - Emergency Room, Med/Surgical Nurse
Paul B Hall Regional Medical Center
06.2011 - 02.2013
Registered Nurse (RN), Kentucky Board Of Nursing, 06/01/11 - 10/31/25
Master of Science - Forensic Psychology- Specialization in Family Violence
Walden University
Associate's degree - Registered Nursing/Registered Nurse
Big Sandy Community and Technical College
Bachelor of Arts - Communication and Media Studies
Morehead State University
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