Jessica J. Gutierrez
Walmart Fulfillment Center
Sun Valley,NV
20
years of professional experience
I am an enthusiastic, proactive, and hardworking team player with drive and determination. But, I also maintain an upbeat, positive attitude with a sense of humor and friendly, professional demeanor. I am currently seeking a position that empowers me to utilize my wide range of skills, while contributing to my community.
Work History
Fulfillment Associate
4 Years 11 Months- Processed and packed customer orders with attention to detail and accuracy.
- Operated material handling equipment to efficiently transport goods within fulfillment center.
- Collaborated with team members to meet daily shipping targets and improve workflow efficiency.
- Conducted quality checks on incoming merchandise to ensure compliance with company standards.
Warehouse Manager
1 Year 7 Months- Supervised 5+ team members in production and shipping to ensure timely delivery and quality standards
- Planned and supervised daily production schedules to meet operational goals
- Analyzing and forecasting inventory levels
- Operated various types of machinery in production area
- Managing Hazard Communication Program
- Updating and maintaining Safety Data Sheet Manual
- Facilitated interdepartmental communication to enhance workflow efficiency
- Motivating and driving team to accomplish daily and monthly goals
- Training new and current team members in policies and procedures
Salon Manager and Stylist
6 Years 11 Months- Managing entire salon, sales, products and stylist schedules
- Supervising 3+ stylists in salon
- Managed salon opening and closing procedures to ensure smooth operations.
- Examining guest hair texture and condition to determine appropriate treatments
- Keeping current knowledge of hair products and their chemical composition, structure, and properties
- Increasing salon profits by selling beauty and hair products
- Promptly answering multi-line phone system and scheduling a daily average of 30 guest calls and walk-ins
- Handling and triaging guest complaints and concerns
- Adjusting damaged or guest-returned inventory in system according to our company’s policies and procedures
- Ensuring that salon workstations/equipment are sanitized and safe in accordance with state law requirements
- Opening and closing salon
- Operating and reporting all money/debit/credit card transactions with electronic cash register
- Inputting guest information into our system
- Creating repeat business by developing long-term relationships with regular customers
Assistant Manager
1 Year 2 Months- Providing customer service
- Promptly greeting walk-in customers and answering phones
- Operating office equipment
- Compiling, verifying and typing application information for processing
- Explaining and discussing status of loan applications with customers
- Running credit reports
- Posting payments to customer accounts
- Conducting collection calls
- Communicating with customers to bring accounts current
- Filing files alphabetically
- Tax preparing
Manager
2 Years 3 Months- Fulfilling online orders
- Preparing & shipping orders with appropriate carriers
- Preparing bills of lading; checking items to be shipped against work orders to ascertain that quantities, destination, and routing are correct
- Maintaining department database, preparing routine reports, and filing shipping/receiving records
- Ensuring proper care in the use and maintenance of equipment and supplies
- Working with team leaders to review procedures & maximize customer satisfaction.
Education
High School Diploma
Graduated 2012
Skills
Attention to detail
Teamwork and collaboration
Team leadership
Team leadershipp
Problem Solver
Flexible
Willing to learn
Timeline
Fulfillment Associate
Walmart Fulfillment Center
09.2021 - CurrentRead More
Warehouse Manager
Shortie’s Candle Company
02.2020 - 09.2021Read More
Salon Manager and Stylist
Smart Styles Salon
03.2013 - 02.2020Read More
Assistant Manager
Sun Loans
08.2008 - 10.2009Read More
Manager
Penn Emblem
03.2006 - 06.2008Read More
Redkin I.A.S Beauty School
Read More
Reed High School
High School Diploma
Read More