Jessica Jimenez
Boron,CA
Summary
Driven and detail-oriented professional with extensive experience at Costco Wholesale Corp, adept in packaging and labeling, and excelling in customer assistance. Demonstrated ability to enhance customer satisfaction and streamline operations, resulting in a spotless compliance record. Skilled in leveraging problem-solving abilities and a self-motivated approach to exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Costco Wholesale Corp
12.2017 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Sales Associate
Costco Wholesale Corp
11.2017 - 11.2022
- Organized racks and shelves to maintain store visual appeal and engaged with customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Food Service
Costco Wholesale Corp
11.2017 - 11.2022
- Enhanced customer satisfaction by providing efficient and friendly food service to students.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Enhanced customer satisfaction by providing efficient and accurate food service in a timely manner.
- Supported quality assurance measures by participating in regular audits of food service operations and clinical services.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Monitored compliance with local, state, and federal regulations pertaining to food service operations vigilantly, maintaining a spotless record during inspections.
- Demonstrated strong multitasking abilities by managing guest seating, food service coordination, and cleanliness tasks simultaneously.
- Cultivated strong professional relationships with clients, earning their trust and respect through consistent delivery of exceptional food service consulting services.
Receiving Associate
Nordstrom Rack
02.2016 - 09.2017
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
Education
San Fernando Senior High School
San Fernando, CA2015
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Cash Handling
- Reliable and Responsible
Timeline
Warehouse Worker
Costco Wholesale Corp
12.2017 - 11.2022
Sales Associate
Costco Wholesale Corp
11.2017 - 11.2022
Food Service
Costco Wholesale Corp
11.2017 - 11.2022
Receiving Associate
Nordstrom Rack
02.2016 - 09.2017
San Fernando Senior High School
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