Jessica Johnson
Madison,AL
Summary
Seasoned professional in Rehabilitation Services leadership roles with a focus on strategic planning, operational oversight, and quality improvement. Demonstrates strong team building skills, fostering collaboration among multidisciplinary teams to deliver optimal patient care. Known for developing and implementing innovative programs that enhance service delivery, improve patient outcomes, and reduce costs.
Overview
21
21
years of professional experience
Work History
LPTA Rehab Director
Healthpro-Heritage
Huntsville , AL
08.2021 - Current
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Trained new employees in the use of medical equipment and techniques.
- Collaborated with other departments to enhance patient care and therapy services.
- Provided regular coaching and mentoring to staff members as needed.
- Participated in interdisciplinary team meetings to coordinate care plans.
- Reviewed clinical documentation to ensure accuracy and completeness.
- Administered proper oversight of overtime, productivity and staff utilization to optimize revenue and profitable growth.
- Increased weekly average patient visit volume through efficient scheduling along with identification and targeting of at-risk patients.
- Recruited, hired and trained new medical and facility staff.
LPTA
Restore Therapy Services
Madison , AL
10.2003 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted in developing individualized treatment plans for each patient based on their needs.
- Assisted Physical Therapists in evaluating a patient's range of motion, balance, strength and coordination through various tests and measurements.
- Provided physical therapy treatments to patients as directed by the Physical Therapist.
- Collaborated with interdisciplinary teams including physicians, nurses and social workers to coordinate care for each patient.
LPTA
Diversicare
Huntsville, AL
09.2003 - Current
- Maintained accurate records of patient treatments and progress notes.
- Monitored patient's response to treatments and communicated changes to medical team.
- Provided education to patients about their treatment plan, medications and follow-up care instructions.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Implemented patient care coordination programs aimed at improving patient health outcomes.
Education
Associate of Science - Physical Therapy
Wallace State Community College
Hanceville, AL08-1997
Skills
- Interdisciplinary Collaboration
- Clinical Supervision
- Employee Recruitment and Hiring
- Interdepartmental Functions Coordination
- Excellent Communication
- Crisis Management
- Compassionate
- Excellent productivity
- Excellent patient care following POC and communicating with team and supervising PT
Timeline
LPTA Rehab Director
Healthpro-Heritage
08.2021 - Current
LPTA
Restore Therapy Services
10.2003 - Current
LPTA
Diversicare
09.2003 - Current
Associate of Science - Physical Therapy
Wallace State Community College
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