Jessica Johnson
Summary
Fraud Specialist leveraging analytical skills to detect and investigate fraudulent activities. Collaborates with teams to streamline processes, significantly reducing casework processing times. Dedicated to minimizing financial losses through thorough risk management and targeted fraud analysis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Subject Matter Expert Commercial Fraud Analyst
PNC BANK
Pittsburgh
06.2022 - Current
- Analyze potential fraudulent transactions, including potential First Party Fraud accounts.
- Analyzed transactions to identify and mitigate fraudulent activity.
- Analyzed fraud reports to uncover details and support resolution efforts.
- Conducted risk management strategies that protected clients from financial loss.
- Collaborated with Fraud Analysts to streamline processes and decrease casework processing times.
Senior Internal Data Analyst
PNC BANK
Pittsburgh
07.2019 - 06.2022
- Analyzed wire documents and account details, identifying red flags to mitigate fraud risk.
- Researched discrepancies on wires, ensuring accuracy and legitimacy of transactions.
- Ensured attention to detail in all tasks, contributing to overall operational integrity.
- Responded promptly to urgent tasks and requests.
Education
Master of Business Administration -
Western Governors University
Salt Lake City, UT08-2024
Bachelor's Degree - Philosophy and Political Science
Northern Illinois University
Dekalb, IL05-2015
Skills
- Fraud analytics
- Fraud risk assessment
- Fraud prevention
- Data analysis
- Risk modeling
- SQL database management
- Tableau visualization
- Problem resolution
Certification
- eCornell SQL and Tableau
Timeline
Subject Matter Expert Commercial Fraud Analyst
PNC BANK
06.2022 - Current
Senior Internal Data Analyst
PNC BANK
07.2019 - 06.2022
Master of Business Administration -
Western Governors University
Bachelor's Degree - Philosophy and Political Science
Northern Illinois University