Jessica Johnson
Fontana
Summary
Proactive and motivated individual with a committed approach to building and optimizing business operations. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Reliable and customer-focused professional with experience handling cash and point-of-sale transactions, assisting customers, and maintaining accurate records. Known for attention to detail, strong communication skills, and the ability to work efficiently in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Medical Transcriptionist
Dr. Chuang T. Hung MD
Upland, CA
10.2022 - Current
- Accurately document medical dictation to record patient care records.
- Maintain high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhance the accuracy of medical records by transcribing detailed physician dictations.
Amazon FBA
Amazon
Rancho Cucamonga, CA
04.2022 - 12.2023
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product sales.
- Tracked performance metrics and utilized analytical software tools to make data-driven decisions for continuous improvement in business operations.
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
Owner
Time To Party Rentals LLC
Rancho Cucamonga, CA
04.2013 - 12.2016
- Managed daily operations for a successful small business, ensuring efficient processes and quality service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Customer Service Representative/Clerk
Stater Brothers
Brea, CA
11.2002 - 07.2015
- Built relationships with customers, resolving customer inquiries and complaints courteously and professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, operating cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift-manager to build product displays, solve challenges, and handle customer concerns.
Education
Associate of Science - Public Health
Chaffey College
Rancho Cucamonga, CA12-2022
Associate of Arts - Social And Behavioral Sciences
Chaffey College
Rancho Cucamonga, CA12-2022
Associate of Arts - Math And Science
Chaffey College
Rancho Cucamonga, CA12-2022
Associate of Arts - Arts And Humanities
Chaffey College
Rancho Cucamonga, CA12-2022
Associate of Science - Business Administration
Chaffey College
Rancho Cucamonga, CA12-2026
Associate of Arts - Psychology
Chaffey College
Rancho Cucamonga, CA12-2026
Skills
- Teamwork and Collaboration
- Strong Work Ethic
- Multitasking
- Active Listening
- Data Collection
- Verbal and written communication
- Positive reinforcement
- Time Management
- Client relationship development
Timeline
Medical Transcriptionist
Dr. Chuang T. Hung MD
10.2022 - Current
Amazon FBA
Amazon
04.2022 - 12.2023
Owner
Time To Party Rentals LLC
04.2013 - 12.2016
Customer Service Representative/Clerk
Stater Brothers
11.2002 - 07.2015
Associate of Arts - Arts And Humanities
Chaffey College
Associate of Arts - Math And Science
Chaffey College
Associate of Arts - Social And Behavioral Sciences
Chaffey College
Associate of Science - Public Health
Chaffey College
Associate of Science - Business Administration
Chaffey College
Associate of Arts - Psychology
Chaffey College