Jessica Jones
Louisburg,NC
Summary
Highly organized, efficient and communicative with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications. Ready to start my professional career after putting life on pause to raise four children.
Overview
7
7
years of professional experience
Work History
Transport Liaison
Hearts to Home Program, Second Chance Pet Adoptions
12.2022 - Current
- Scheduling for routine medical procedures prior to transport; working with foster homes to have this done at their convenience
- Ensuring proper documentation for each dog being sent on transport; sending records and required paperwork to veterinary partners
- Conversing with veterinary partners to ensure proper and approved treatments are given to dogs while in their care
- Data entry; keeping records on the dogs that come through the program; receiving and sending of veterinarian medical notes to partner rescues
- Foster and volunteer communications; emergency contact if Transport Coordinator cannot be reached
- Invoice and billing preparation
- Physical transporting of animals when volunteer help cannot be found
- Social media outreach to recruit new volunteers.
Dispatch and Administrative Assistant
Lonewolf Electrical LLC
05.2017 - Current
- Assist with dispatch and administrative needs for family-run business as needed.
Dog Program Coordinator
Second Chance Pet Adoptions
11.2019 - 12.2022
- Created screening process for dog adoption applicants
- Sent denials to applicants who did not meet adoption criteria
- Helped with matchmaking dogs to applicants
- Coordinating home visits and adoptions
- Assisted with weekly medical clinic and streamlining its process
- Medical scheduling with partner veterinary offices for routine procedures
- Data entry
- Helped create documents for the program
- Managed Hearts to Home Transport Program
- Emergency contact if Dog Program Manager could not be reached.
Kennel Technician/Veterinary Assistant
Heritage Animal Hospital
09.2017 - 11.2019
- Provide care to animals that are boarding or hospitalized in the facility; feed, walk, medicate, ensure clean personal areas, socialize with the animals to reduce anxiety while away from home
- Train new-hire kennel technicians in proper animal care and cleaning protocols, and directly oversee that work is completed before leaving each shift
- Trained in various ways to handle and restrain animals of various temperaments to ensure the most stress-free experience
- Maintain a clean, disease-free facility with cleaning of office and treatment areas.
Education
High School Diploma -
Greenbrier East High School
Lewisburg, WV06.2008
Skills
- Able to work without direct supervision and still accomplish needed tasks due to prior remote work experience
- Leadership and management
- Self-starting worker and reliable
- Customer-centric mentality
- Ability to remain professional under pressure
- Compassionate and empathetic
- Familiar with Microsoft Office, MacOS, Adobe Photoshop
- Exemplary communication skills verbal and written
References
Dana Gugliotti, Global Program Director, Schneider Electric, 919-604-6701
Chris Bullock, Project Manager, Lonewolf Electrical LLC, 919-727-0745
Laura Honeycutt, Founder of RTP Dog Training, Direct Supervisor for 5 years, 919-906-7691
Timeline
Transport Liaison
Hearts to Home Program, Second Chance Pet Adoptions
12.2022 - Current
Dog Program Coordinator
Second Chance Pet Adoptions
11.2019 - 12.2022
Kennel Technician/Veterinary Assistant
Heritage Animal Hospital
09.2017 - 11.2019
Dispatch and Administrative Assistant
Lonewolf Electrical LLC
05.2017 - Current
High School Diploma -
Greenbrier East High School
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