Jessica Jones
Summary
Administrative leader with 17 years of experience providing executive support across entertainment, fashion, beauty, banking and tech industries. Highly organized and detail oriented, with a proven ability to manage business office functions, provide executive level support and facilitate smooth operations and successful project deliverables. Thrives on diverse challenges and maintains confidentiality, tact and diplomacy when handling sensitive issues and processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant
Citigroup
New York, NY
12.2022 - 04.2023
- Provided executive support to the SVP of Data, Analytics, Reporting and Technology
- Managed day to day scheduling for senior management and staff of 12 team members
- Assisted in ad-hoc projects and administrative tasks as needed
- Partnered with executives to track project milestones as well as progress against personal, team and company goals/targets
- Onboarded new employees with regards to equipment requests and accommodations
- Implemented new administrative policies resulting in a more structured organization
- Organized team building activities which improved company morale and culture.
Executive Support Consultant
Audible
Newark, NJ
01.2022 - 12.2022
- Proactively managed executive's calendars, including scheduling large and/or complex meetings with external parties (key customers, such as top agents, production companies, and their coordinators/assistants), teams or high-level executives who may also work in different time zones
- Worked closely with fellow coordinators/executive assistants to accommodate more complex meetings involving senior management
- Provided relationship management support such as follow-up requests and data entry
- Identified administrative needs for the organization and initiated projects to support those needs
- Performed other administrative support duties, as appropriate (eg., Visitor registration, parking, conference room bookings, event planning, etc.
Senior Executive Assistant
MUFG Bank
Jersey City, NJ
03.2020 - 12.2021
- Provided executive support to the Head of the department in addition to 5 managers and their staff with administrative duties such as: Senior level global calendar management, Invoice processing using SAP Concur, Onboarding/Off-boarding new and former employees, Troubleshooting and assisting with IT related issues as it pertains to employees working from home due to Covid-19 restrictions.
Senior Executive Assistant
QBE Insurance Group
New York, NY
12.2017 - 12.2019
- Provided executive support to the Chief Actuary, Chief Reserving Actuary, SVP of Actuarial and the Chief Accounting Officer with administrative duties such as: Managed and facilitating meetings via Outlook, Processed invoices using SAP Concur, Arranged domestic and international travel
- Managed an executive team and staff of over 10 employees.
Administrative Assistant
Estee' Lauder Companies
New York, NY
10.2013 - 10.2016
- Provided administrative support to the VP & staff with administrative duties such as; managing Outlook calendars, scheduling appointments and meetings, printing documents, coordinating travel arrangements, allocating expense reports and providing phone coverage for VP as well as back-up for SVP of Finance, Strategy & Business
- Provided administrative support to on-site consultants as need be
- Reserved conference rooms and work with Office Services for room set-ups, audio visual needs, transportation of materials and catering
- Interfaced appropriately with a broad array of internal and external stakeholders, senior executives, company employees, callers and vendors.
Merchandise Coordinator
Ann Taylor
New York, NY
04.2010 - 09.2013
- Provided administrative support to 4 Senior level management Executives
- Created expense reports for allocation
- Facilitated meetings, managed schedules and arranged travel using Outlook /Concur
- Kept track of Ann Taylor seasonal merchandise
- Analyzed fashion/runway trends and implemented ideas for Ann Taylor catalog
- Compiled/distributed vendor inventory reports using Excel.
Research Coordinator
Broadcast Music Inc.
New York, NY
04.2008 - 01.2010
- Corresponded daily with songwriters/publishers to modify terms of contract
- Researched and analyzed titles for copyright infringement
- Affiliated and processed Ex Society members/ new writer applicants
- Processed estate documents for deceased writers
- Analyzed billboard, radio and cable logs for legal approval.
A&R Intern
Jive Records
New York, NY
01.2007 - 05.2007
- Assisted Senior Vice President in administrative office duties such as phone coverage, expense reports and scheduling meetings
- Arranged travel and assisted with A&R functions
- Monitored the incoming of demo recordings from up and coming artists
- Assisted in the coordination of album development from inception to delivery.
Marketing Intern
Atlantic Records
New York, NY
10.2006 - 12.2006
- Assisted the head of Marketing with strategic planning and administrative support
- Arranged travel using Concur, scheduled meetings using Outlook and updated artist sales information
- Assisted in ad-hoc projects as needed.
Education
B.A. in Business Administration- Marketing -
Berkeley College
05-2007
Skills
- Project Management
- Process Optimization
- Executive Leadership
- Time Management
- Administrative Systems
- Managing Calendars
- Travel Planning
- Delegation
- Resourceful
- Flexibility
- Professionalism
- Collaboration
- Prioritization
- Organizational
Certification
- Notary Public
Timeline
Senior Executive Assistant
Citigroup
12.2022 - 04.2023
Executive Support Consultant
Audible
01.2022 - 12.2022
Senior Executive Assistant
MUFG Bank
03.2020 - 12.2021
Senior Executive Assistant
QBE Insurance Group
12.2017 - 12.2019
Administrative Assistant
Estee' Lauder Companies
10.2013 - 10.2016
Merchandise Coordinator
Ann Taylor
04.2010 - 09.2013
Research Coordinator
Broadcast Music Inc.
04.2008 - 01.2010
A&R Intern
Jive Records
01.2007 - 05.2007
Marketing Intern
Atlantic Records
10.2006 - 12.2006
B.A. in Business Administration- Marketing -
Berkeley College
- Notary Public
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