Summary
Overview
Work History
Education
Skills
Created Jira Dashboards for Business Reviews using rich filters
Certification
Timeline
Generic

Pallavi Kondraju

Mount Laurel,NJ

Summary

Experienced Project Manager with a strong track record of delivering business and technology initiatives from initiation to completion, ensuring alignment with strategic goals. Skilled in leading cross-functional teams, managing resources, stakeholders, and risks to deliver projects on time and within budget. Known for being organized, dependable, and adaptable, with excellent communication and prioritization skills. Tech-savvy and passionate about continuous improvement, with a proven ability to identify and implement innovative solutions in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Analyst / Project Manager

CitiGroup
11.2022 - Current
  • As a Project Manager and Business Analyst, I lead end-to-end project delivery, including effort estimation, scheduling, budget planning, and status reporting across Development and QA teams.
  • I perform detailed impact analysis to define project scope and requirements, and act as a liaison between Business, Product Development, Operations, and Technology teams to ensure effective solution design and delivery.
    I proactively remove impediments to maintain sprint focus, guide teams from project initiation to go-live, and play a key role in standardizing Agile processes within Credit e-Trading.
  • This includes aligning team workflows, creating Jira dashboards (Epics, Features, User Stories), Scrum boards, sprint planning tools, and comprehensive training materials to ensure smooth adoption.
    Led multiple business-critical and regulatory initiatives, including projects supporting timestamp precision, T+1 settlement mandates, Mi-FID II regulatory changes, and EMEA desk setups in response to regional restructuring.

Scrum Master, Project Manager

Comcast Cable
02.2020 - 10.2022
  • Comcast Cable is in the process of adopting the SAFe Agile framework
  • Guiding and helping team members to change their mindset to moving left & using CI/CD to better serve the customers
  • Responsible for overall guidance, for the teams to adapt to the major agile ceremonies like PI Planning and SOS’s
  • Guided the team members in Agile Process & Rally training
  • Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives, Schedule Management
  • Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
  • Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
  • Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
  • Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
  • Used RALLY dashboard for Epics, Feature Groups, Features & User stories, Agile project management supporting the scrum model planning, reporting and tracking
  • Tracked and helped the team to maintain the quality of work for utilization of resource capacity & estimates vs
  • Actual hours through Rally dashboards
  • Used Tableau reports for metrics to communicate the application health and any improvements
  • Used IOP for CM tracking and for tracking overall implementation
  • Used SharePoint, Wiki for document management and storage to configure the usage substantially between organizations
  • Manage multiple Teams & Programs – Managing 2 agile teams – OMS & SIKOMS Teams – Currently Managing 2 DevOps teams
  • As Comcast is in the process of adopting SAFe Agile Principles, the team needs continuous guidance for implementing agile in their day-to-day activities
  • Manage multiple Programs – Step1 Program – the initiative that is designed for new customers, to ensure that Comcast is catering to all their needs from cable to mobile services
  • MPA (Multiple Product Association) – the initiative that ensures existing customers have access to add new products to their accounts as well as upgrade their current products

Scrum Master, Vice President – Apps Prog

Bank of America - Merrill Lynch
10.2007 - 02.2020
  • Working as a Lean Agile PM/Scrum Master to coordinate the agile adoption for teams across distributed sites
  • Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives
  • Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
  • Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
  • The requirement was to build a portal to allow the data being pulled from an external portal into Salesforce
  • SAFE Agile Team successfully developed user friendly Interface for Financial advisers to convert lead into Prospect for that leads received from E-Comm database
  • Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
  • Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
  • Used RALLY dashboard for Issues, Agile project management supporting the scrum model planning, reporting and tracking

QA Lead, Asst Vice President, Cnslt – Apps Prog

Bank of America - Merrill Lynch
11.2010 - 10.2013
  • Introduced software QA testing practices to mobile device software component factories while testing applications such as stopwatch, calculator, and calling card
  • Worked closely with UI specialists to improve testability of requirements specifications
  • Formed an efficient, competent team of 8 test engineers integrated into all aspects of software lifecycle, resulting in significant improvement in quality of software deliverables
  • Promoted software testing concepts and practices to program management
  • Implemented test metrics to communicate status of testing and error correction
  • Led the development and execution of test plans and scripts for project-based, new software rollout
  • Testing to include unit testing, application testing, integration testing, feature functionality testing, validation testing and regression testing
  • Reviewed test scripts to ensure testing efficiency and code coverage including assisting programmers in resolution of any problems
  • Also responded to inquiries from users and technical support
  • Determined project readiness for all major releases including providing outsourcing vendor in China with all necessary documentation, test cases, and plans to execute test cases
  • Participated in post-implementation reviews and documented testing process lessons learned after major releases

Education

MBA - Masters of Business Administration

ICBM
Hyderabad, India
06.2002

Bachelor of Arts - Bachelore of Arts

University of Osmania
Begumpet, Hyderabad, India
04.2000

Skills

  • Milestone Development Expertise
  • Project plan development
  • Effective Team Communication
  • Concurrent Project Management
  • Agile Project Management

Created Jira Dashboards for Business Reviews using rich filters

  • Created Jira Dashboards for Business reviews using rich filters.
  • Prepared roadmaps using the Plan Views.
  • Created Scrum boards for Dev Teams.
  • Helped analyze the Team Velocity after Sprints are closed.

Certification

  • Certified SAFe Scrum Master – Scaled Agile, Inc.

Timeline

Business Analyst / Project Manager

CitiGroup
11.2022 - Current

Scrum Master, Project Manager

Comcast Cable
02.2020 - 10.2022

QA Lead, Asst Vice President, Cnslt – Apps Prog

Bank of America - Merrill Lynch
11.2010 - 10.2013

Scrum Master, Vice President – Apps Prog

Bank of America - Merrill Lynch
10.2007 - 02.2020

MBA - Masters of Business Administration

ICBM

Bachelor of Arts - Bachelore of Arts

University of Osmania
Pallavi Kondraju