Pallavi Kondraju
Mount Laurel,NJ
Summary
Experienced Project Manager with a strong track record of delivering business and technology initiatives from initiation to completion, ensuring alignment with strategic goals. Skilled in leading cross-functional teams, managing resources, stakeholders, and risks to deliver projects on time and within budget. Known for being organized, dependable, and adaptable, with excellent communication and prioritization skills. Tech-savvy and passionate about continuous improvement, with a proven ability to identify and implement innovative solutions in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Analyst / Project Manager
CitiGroup
11.2022 - Current
- As a Project Manager and Business Analyst, I lead end-to-end project delivery, including effort estimation, scheduling, budget planning, and status reporting across Development and QA teams.
- I perform detailed impact analysis to define project scope and requirements, and act as a liaison between Business, Product Development, Operations, and Technology teams to ensure effective solution design and delivery.
I proactively remove impediments to maintain sprint focus, guide teams from project initiation to go-live, and play a key role in standardizing Agile processes within Credit e-Trading. - This includes aligning team workflows, creating Jira dashboards (Epics, Features, User Stories), Scrum boards, sprint planning tools, and comprehensive training materials to ensure smooth adoption.
Led multiple business-critical and regulatory initiatives, including projects supporting timestamp precision, T+1 settlement mandates, Mi-FID II regulatory changes, and EMEA desk setups in response to regional restructuring.
Scrum Master, Project Manager
Comcast Cable
02.2020 - 10.2022
- Comcast Cable is in the process of adopting the SAFe Agile framework
- Guiding and helping team members to change their mindset to moving left & using CI/CD to better serve the customers
- Responsible for overall guidance, for the teams to adapt to the major agile ceremonies like PI Planning and SOS’s
- Guided the team members in Agile Process & Rally training
- Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives, Schedule Management
- Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
- Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
- Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
- Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
- Used RALLY dashboard for Epics, Feature Groups, Features & User stories, Agile project management supporting the scrum model planning, reporting and tracking
- Tracked and helped the team to maintain the quality of work for utilization of resource capacity & estimates vs
- Actual hours through Rally dashboards
- Used Tableau reports for metrics to communicate the application health and any improvements
- Used IOP for CM tracking and for tracking overall implementation
- Used SharePoint, Wiki for document management and storage to configure the usage substantially between organizations
- Manage multiple Teams & Programs – Managing 2 agile teams – OMS & SIKOMS Teams – Currently Managing 2 DevOps teams
- As Comcast is in the process of adopting SAFe Agile Principles, the team needs continuous guidance for implementing agile in their day-to-day activities
- Manage multiple Programs – Step1 Program – the initiative that is designed for new customers, to ensure that Comcast is catering to all their needs from cable to mobile services
- MPA (Multiple Product Association) – the initiative that ensures existing customers have access to add new products to their accounts as well as upgrade their current products
Scrum Master, Vice President – Apps Prog
Bank of America - Merrill Lynch
10.2007 - 02.2020
- Working as a Lean Agile PM/Scrum Master to coordinate the agile adoption for teams across distributed sites
- Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives
- Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
- Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
- The requirement was to build a portal to allow the data being pulled from an external portal into Salesforce
- SAFE Agile Team successfully developed user friendly Interface for Financial advisers to convert lead into Prospect for that leads received from E-Comm database
- Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
- Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
- Used RALLY dashboard for Issues, Agile project management supporting the scrum model planning, reporting and tracking
QA Lead, Asst Vice President, Cnslt – Apps Prog
Bank of America - Merrill Lynch
11.2010 - 10.2013
- Introduced software QA testing practices to mobile device software component factories while testing applications such as stopwatch, calculator, and calling card
- Worked closely with UI specialists to improve testability of requirements specifications
- Formed an efficient, competent team of 8 test engineers integrated into all aspects of software lifecycle, resulting in significant improvement in quality of software deliverables
- Promoted software testing concepts and practices to program management
- Implemented test metrics to communicate status of testing and error correction
- Led the development and execution of test plans and scripts for project-based, new software rollout
- Testing to include unit testing, application testing, integration testing, feature functionality testing, validation testing and regression testing
- Reviewed test scripts to ensure testing efficiency and code coverage including assisting programmers in resolution of any problems
- Also responded to inquiries from users and technical support
- Determined project readiness for all major releases including providing outsourcing vendor in China with all necessary documentation, test cases, and plans to execute test cases
- Participated in post-implementation reviews and documented testing process lessons learned after major releases
Education
MBA - Masters of Business Administration
ICBM
Hyderabad, India06.2002
Bachelor of Arts - Bachelore of Arts
University of Osmania
Begumpet, Hyderabad, India04.2000
Skills
- Milestone Development Expertise
- Project plan development
- Effective Team Communication
- Concurrent Project Management
- Agile Project Management
Created Jira Dashboards for Business Reviews using rich filters
- Created Jira Dashboards for Business reviews using rich filters.
- Prepared roadmaps using the Plan Views.
- Created Scrum boards for Dev Teams.
- Helped analyze the Team Velocity after Sprints are closed.
Certification
- Certified SAFe Scrum Master – Scaled Agile, Inc.
Timeline
Business Analyst / Project Manager
CitiGroup
11.2022 - Current
Scrum Master, Project Manager
Comcast Cable
02.2020 - 10.2022
QA Lead, Asst Vice President, Cnslt – Apps Prog
Bank of America - Merrill Lynch
11.2010 - 10.2013
Scrum Master, Vice President – Apps Prog
Bank of America - Merrill Lynch
10.2007 - 02.2020
MBA - Masters of Business Administration
ICBM
Bachelor of Arts - Bachelore of Arts
University of Osmania
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