Created Jira Dashboards for Business Reviews using rich filters
Certification
Timeline
Pallavi Kondraju
Mount Laurel,NJ
Summary
Experienced Project Manager with a strong track record of delivering business and technology initiatives from initiation to completion, ensuring alignment with strategic goals. Skilled in leading cross-functional teams, managing resources, stakeholders, and risks to deliver projects on time and within budget. Known for being organized, dependable, and adaptable, with excellent communication and prioritization skills. Tech-savvy and passionate about continuous improvement, with a proven ability to identify and implement innovative solutions in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Analyst / Project Manager
CitiGroup
11.2022 - Current
As a Project Manager and Business Analyst, I lead end-to-end project delivery, including effort estimation, scheduling, budget planning, and status reporting across Development and QA teams.
I perform detailed impact analysis to define project scope and requirements, and act as a liaison between Business, Product Development, Operations, and Technology teams to ensure effective solution design and delivery.
I proactively remove impediments to maintain sprint focus, guide teams from project initiation to go-live, and play a key role in standardizing Agile processes within Credit e-Trading.
This includes aligning team workflows, creating Jira dashboards (Epics, Features, User Stories), Scrum boards, sprint planning tools, and comprehensive training materials to ensure smooth adoption.
Led multiple business-critical and regulatory initiatives, including projects supporting timestamp precision, T+1 settlement mandates, Mi-FID II regulatory changes, and EMEA desk setups in response to regional restructuring.
Scrum Master, Project Manager
Comcast Cable
02.2020 - 10.2022
Comcast Cable is in the process of adopting the SAFe Agile framework
Guiding and helping team members to change their mindset to moving left & using CI/CD to better serve the customers
Responsible for overall guidance, for the teams to adapt to the major agile ceremonies like PI Planning and SOS’s
Guided the team members in Agile Process & Rally training
Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives, Schedule Management
Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
Used RALLY dashboard for Epics, Feature Groups, Features & User stories, Agile project management supporting the scrum model planning, reporting and tracking
Tracked and helped the team to maintain the quality of work for utilization of resource capacity & estimates vs
Actual hours through Rally dashboards
Used Tableau reports for metrics to communicate the application health and any improvements
Used IOP for CM tracking and for tracking overall implementation
Used SharePoint, Wiki for document management and storage to configure the usage substantially between organizations
Manage multiple Teams & Programs – Managing 2 agile teams – OMS & SIKOMS Teams – Currently Managing 2 DevOps teams
As Comcast is in the process of adopting SAFe Agile Principles, the team needs continuous guidance for implementing agile in their day-to-day activities
Manage multiple Programs – Step1 Program – the initiative that is designed for new customers, to ensure that Comcast is catering to all their needs from cable to mobile services
MPA (Multiple Product Association) – the initiative that ensures existing customers have access to add new products to their accounts as well as upgrade their current products
Scrum Master, Vice President – Apps Prog
Bank of America - Merrill Lynch
10.2007 - 02.2020
Working as a Lean Agile PM/Scrum Master to coordinate the agile adoption for teams across distributed sites
Facilitated overall Release and Sprint ceremonies - including PI planning, Iteration Planning, Daily stand-ups, Sprint reviews/demos, retrospectives
Promoted continuous improvement in SAFe Agile practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability and empowerment resulting in realized velocity improvement to promote organizational understanding of agile roles
Acting as a liaison between Business, Operations, Technology, Dev and QA teams for requirement analysis, designing and development of effective business solutions
The requirement was to build a portal to allow the data being pulled from an external portal into Salesforce
SAFE Agile Team successfully developed user friendly Interface for Financial advisers to convert lead into Prospect for that leads received from E-Comm database
Actively address any impediments so that the team can remain focused on achieving the objectives of the Iteration
Coordinating with Tech PMO, Operations and Application Development teams in release planning, forecasting and estimations
Used RALLY dashboard for Issues, Agile project management supporting the scrum model planning, reporting and tracking
QA Lead, Asst Vice President, Cnslt – Apps Prog
Bank of America - Merrill Lynch
11.2010 - 10.2013
Introduced software QA testing practices to mobile device software component factories while testing applications such as stopwatch, calculator, and calling card
Worked closely with UI specialists to improve testability of requirements specifications
Formed an efficient, competent team of 8 test engineers integrated into all aspects of software lifecycle, resulting in significant improvement in quality of software deliverables
Promoted software testing concepts and practices to program management
Implemented test metrics to communicate status of testing and error correction
Led the development and execution of test plans and scripts for project-based, new software rollout
Testing to include unit testing, application testing, integration testing, feature functionality testing, validation testing and regression testing
Reviewed test scripts to ensure testing efficiency and code coverage including assisting programmers in resolution of any problems
Also responded to inquiries from users and technical support
Determined project readiness for all major releases including providing outsourcing vendor in China with all necessary documentation, test cases, and plans to execute test cases
Participated in post-implementation reviews and documented testing process lessons learned after major releases
Education
MBA - Masters of Business Administration
ICBM
Hyderabad, India
06.2002
Bachelor of Arts - Bachelore of Arts
University of Osmania
Begumpet, Hyderabad, India
04.2000
Skills
Milestone Development Expertise
Project plan development
Effective Team Communication
Concurrent Project Management
Agile Project Management
Created Jira Dashboards for Business Reviews using rich filters
Created Jira Dashboards for Business reviews using rich filters.
Prepared roadmaps using the Plan Views.
Created Scrum boards for Dev Teams.
Helped analyze the Team Velocity after Sprints are closed.
Certification
Certified SAFe Scrum Master – Scaled Agile, Inc.
Timeline
Business Analyst / Project Manager
CitiGroup
11.2022 - Current
Scrum Master, Project Manager
Comcast Cable
02.2020 - 10.2022
QA Lead, Asst Vice President, Cnslt – Apps Prog
Bank of America - Merrill Lynch
11.2010 - 10.2013
Scrum Master, Vice President – Apps Prog
Bank of America - Merrill Lynch
10.2007 - 02.2020
MBA - Masters of Business Administration
ICBM
Bachelor of Arts - Bachelore of Arts
University of Osmania
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