Jessica Jones
Centennial,CO
Summary
Highly skilled and results-driven underwriter with experience in risk management, attention to detail, process development, negotiation, and customer service. Seeking a position where I can leverage my expertise and leadership abilities to drive growth and success in underwriting operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Underwriter
Burns & Wilcox
10.2019 - Current
- Oversee $8M premium and $1.2M revenue book of business, consistently ensuring profitability and fostering client relationships.
- Develop and execute strategic marketing & business plans to drive new and renewal business, resulting in increased market share.
- Employ advanced risk management techniques to assess, rate, quote, and bind policies, demonstrating exceptional underwriting skills.
- Write business in multiple states, navigating varying regulations and adapting underwriting practices accordingly.
- Continuously monitor key performance metrics to identify areas for improvement and implement effective corrective actions.
- Lead, train, and mentor Assistant and Associate Underwriters, cultivating a high-performing and cohesive team.
Associate Underwriter
Burns & Wilcox
07.2015 - 10.2019
- Successfully handled renewals, marketing, binders, and endorsements, contributing to business growth and client satisfaction.
- Collaborated closely with brokers and clients to evaluate risks, determine acceptability, and develop tailored coverage solutions.
- Exhibited meticulous attention to detail during policy reviews, identifying discrepancies and taking appropriate corrective actions.
- Efficiently managed appointment scheduling, mail distribution, and office supplies, ensuring smooth daily operations.
- Provided valuable administrative support through tasks such as data entry, document preparation, and filing.
- Delivered exceptional customer service by warmly greeting visitors, answering phone calls, and addressing inquiries promptly and professionally.
Supervisor & Camp Director
South Suburban Parks & Recreation
08.2008 - 12.2016
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Successfully implemented and managed diverse recreational programs, fostering participant development and satisfaction.
- Led team of 17 recreational staff members, providing guidance, training, and motivation to achieve program objectives.
- Developed and executed comprehensive lesson plans and activities, creating engaging experiences for participants.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, COSkills
- Ul>
- Risk management: Demonstrated proficiency in evaluating and mitigating risks to protect clients and minimize exposure
- P>Attention to detail: Meticulous in reviewing policies, identifying discrepancies, and ensuring accuracy in underwriting activities
- P>Process and procedure development: Skilled in creating and implementing efficient workflows to streamline operations
- P>Negotiation and interpersonal skills: Excellent in building and maintaining strong relationships with clients, brokers, and colleagues
- P>Customer service skills: Committed to delivering exceptional service and exceeding client expectations
- P>Initiative: Proactive and self-motivated, consistently seeking opportunities for professional development and process improvement
- P>Communication: Effective communicator, both verbally and in writing, with the ability to convey complex information clearly
Certification
P & C License
Personal Information
Title: Underwriter
Timeline
Underwriter
Burns & Wilcox
10.2019 - Current
Associate Underwriter
Burns & Wilcox
07.2015 - 10.2019
Supervisor & Camp Director
South Suburban Parks & Recreation
08.2008 - 12.2016
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
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