Jessica Jones
ROCHESTER,NY
Summary
Experienced in the dynamic retail industry with a strong track record of providing exceptional customer service and increasing sales. Knowledgeable in merchandising strategies and inventory management, with a passion for creating engaging shopping experiences. Seeking a role to utilize expertise in a team-oriented environment to surpass business objectives. Enthusiastic and dedicated to excel in a new retail position.
Overview
10
10
years of professional experience
Work History
Field Technician
Samsung
Rochester, NY
12.2019 - Current
Refreshing and troubleshooting existing and new displays in big box retail stores.
Audited displays
Merchandised product
Field Technician
BDS Connected Solutions
Rochester, NY
01.2019 - 12.2024
Refreshing and troubleshooting existing and new displays in big box retail stores.
Audited displays
Merchandised product
Sales Assosciate
Best Buy
Rochester NY
08.2015 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Skills
Merchandising
Troubleshooting
Auditing
Field Reporting
Microsoft teams, excel, word
Timeline
Field Technician
Samsung
12.2019 - Current
Field Technician
BDS Connected Solutions
01.2019 - 12.2024
Sales Assosciate
Best Buy
08.2015 - 11.2019