Open To Work
Jessica Jones
Yelm
Summary
Detail-oriented Health Unit Coordinator with proven skills in patient coordination and electronic health records management. Committed to enhancing patient experiences through effective communication and compliance management.
Overview
3
3
years of professional experience
Work History
Health Unit Coordinator
Providence Health & Services
Spokane
06.2023 - 06.2025
- Coordinated patient admissions and discharges, ensuring smooth transitions in fast-paced healthcare environment.
- Managed electronic health records, maintaining accuracy and compliance with established software systems.
- Facilitated prompt communication between medical staff, patients, and families, enhancing understanding and care coordination.
Patient Service Specialist
Providence Health & Services
Spokane
06.2022 - 05.2023
- Coordinated communication between patients and healthcare providers, facilitating improved service delivery.
- Assisted patients with insurance verification and resolved billing inquiries, enhancing overall patient experience.
- Managed patient check-in processes, ensuring accurate scheduling and timely appointments.
- Managed patient check-in processes and maintained accurate scheduling information.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Assisted patients with insurance verification and handled billing inquiries effectively.
- Maintained electronic health records to ensure data accuracy and compliance with regulations.
- Educated patients on services available, fostering informed decision-making regarding care options.
- Addressed patient concerns promptly, ensuring a positive experience within the healthcare environment.
- Collaborated with multidisciplinary teams to streamline patient flow and improve operational efficiency.
- Answered incoming calls and responded to inquiries in a timely manner.
- Provided administrative support by organizing patient files and processing medical documentation efficiently.
- Completed clerical duties such as filing, faxing, and copying to support office operations.
Education
High School Diploma -
Pioneer Christian Academy
Colville, WA06-1996
Skills
- Patient coordination
- Patient scheduling
- Electronic health records
- Healthcare documentation
- Compliance management
- Healthcare operations
- Quality assurance
- Order transcription
- Cross-functional collaboration
- Interdepartmental coordination
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Administrative organization
- Empathy building
- Interdepartmental coordination
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$23/hr - $32/hrTimeline
Health Unit Coordinator
Providence Health & Services
06.2023 - 06.2025
Patient Service Specialist
Providence Health & Services
06.2022 - 05.2023
High School Diploma -
Pioneer Christian Academy