Jessica Jones
Whittier
Summary
Dedicated individual with strong customer service skills and a foundation in health education. Experience in facilitating patient engagement and collaborating with interdisciplinary teams to promote well-rounded patient care.
Overview
4
4
years of professional experience
Work History
Nursing Student
Azusa Pacific University
Azusa, CA
08.2024 - Current
- Assisted in patient assessments and care planning under supervision of registered nurses.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care delivery.
- Conducted health education sessions for patients and families on disease management and prevention strategies.
- Documented patient progress and interventions accurately in electronic health records systems.
- Supported clinical simulations, enhancing practical skills through realistic healthcare scenarios.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Worked alongside experienced nursing professionals to learn new procedures.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
- Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
- Participated in skills lab simulations to further develop nursing skills.
- Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
- Cleaned and treated wounds to avoid infection and provide protection.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
- Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
- Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
- Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
- Developed strong organizational skills through careful management of multiple patient assignments and competing priorities during clinical rotations.
Cashier
Magnolias Vintage
La Habra, CA
02.2024 - Current
- Processed customer transactions efficiently using POS system.
- Maintained accurate cash drawer, ensuring consistent balance at end of shifts.
- Assisted in inventory management, restocking shelves to enhance product availability.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Trained new cashiers on register operations and store protocols to improve team performance.
- Implemented streamlined checkout procedures, reducing wait times for customers during peak hours.
- Monitored store environment, ensuring cleanliness and organization to uphold brand standards.
- Greeted customers entering store and responded promptly to customer needs.
Ambassador Volunteer Lead
PIH Health Hospital - Whittier
Whittier, CA
02.2022 - 06.2024
- Facilitated patient engagement through effective communication and support services.
- Assisted in organizing hospital events to promote community health awareness initiatives.
- Coordinated volunteer schedules to ensure optimal coverage for patient services and hospital activities.
- Developed training materials for new volunteers, enhancing onboarding and integration processes.
- Collaborated with healthcare staff to address patient needs and improve overall experience.
Education
Bachelor of Science - Nursing
Azusa Pacific University
Azusa, CA05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Customer relations
- Professionalism and courtesy
- Issue resolution
- Inventory control
- Problem-solving
- Honest and dependable
- Ordering and stocking
- Patient monitoring
- Medication administration
- Clinical judgment
- Direct patient care
- Privacy and confidentiality
- Mobility assistance
Timeline
Nursing Student
Azusa Pacific University
08.2024 - Current
Cashier
Magnolias Vintage
02.2024 - Current
Ambassador Volunteer Lead
PIH Health Hospital - Whittier
02.2022 - 06.2024
Bachelor of Science - Nursing
Azusa Pacific University