Jessica Kaunitz
Bay City
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
25
25
years of professional experience
Work History
Registered Nurse
My Michigan Towne Centre Endoscopy Procedures
Saginaw Township, MI
01.2022 - Current
- Led nursing staff in implementing evidence-based practices to enhance patient outcomes and improve care quality.
- Mentored new nurses, fostering skill development through guidance on clinical procedures and best practices.
- Streamlined workflow processes within the unit, improving efficiency in patient care delivery and resource utilization.
- Conducted performance evaluations for nursing staff, promoting professional development and adherence to standards of care.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Registered Nurse
McLaren Bay Region
Bay City, MI
01.2020 - 12.2024
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Monitored vital signs and assessed patient conditions, identifying changes to inform timely interventions.
- Educated patients and families on health management, preventive care strategies, and post-discharge instructions.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Patient Care Associate
McLaren Bay Region
07.2016 - 12.2019
- Assists nurses with direct and indirect patient care activities for the Geri–psych population since May 2019. Orthopedic floor since November 2016. Inpatient Rehabilitation since July 2016.
- Able to be flexible and move within departments as needed.
- Provided direct patient care, assisting with daily activities and personal hygiene.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Trained new staff on best practices for patient support and safety protocols.
- Facilitated effective communication between patients, families, and healthcare providers.
- Mentored junior associates in delivering high-quality patient-centered care techniques.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Maintained clean, safe, and well-organized patient environment.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement efforts.
- Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Expedited response times to critical situations by swiftly recognizing changes in patient conditions and alerting appropriate medical personnel when necessary.
- Reduced patient anxiety through effective communication and active listening skills.
Certified Nursing Assistant
Caretel Inns of Tri-Cities
08.2013 - 07.2016
- Assist patients with Activities of Daily Living with restricted mobility while receiving Physical and Occupational therapy before returning home.
- Excellent customer service skills and positive attitude as demonstrated by achieving perfect attendance for multiple quarters during employment.
Process Assistant, Support Quality Supervisor
Amazon.com
06.2010 - 06.2013
- Help support daily management of department duties, including allocating labor and assign job duties.
- Excellent customer service skills and positive attitude as demonstrated by receiving employee of the month.
- Trained new team members on best practices for operational standards and safety protocols.
- Analyzed workflow data to identify areas for process improvement and cost reduction.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Met month-end reporting objectives and deadlines.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Med Tech / Rehabilitation Aide
Lighthouse Neurological Rehabilitation Center
01.2001 - 10.2009
- Responsible for providing general nursing aide care services such as catheter care, feeding tube colostomy care, wound care, trachea care, total care of paraplegic clients.
- Held seat on company Safety Committee for 5 years.
- Managed patient records and ensured compliance with health regulations and protocols.
- Trained junior staff on equipment usage, safety procedures, and best practices in patient care.
- Monitored inventory levels of medical supplies, ensuring availability for uninterrupted service delivery.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Continuously improved skills through ongoing education and professional development courses.
Education
Associates in Applied Science -
Delta College University Center
University Center, Michigan12-2019
Skills
- THERAPY – assist PT/OT with Range of Motion
- WOUND CARE - post-surgical
- THERAPEUTIC– comfort patient
- CATHETERS– maintain, monitor and report
- SAFETY PROCEDURES– follow guidelines and safety protocols
- CUSTOMER SERVICE – patient and family
- Medication and IV administration
- Patient assessments
- Documentation and charting
- Patient education and counseling
- Infection control measures
- Compassion and empathy
- IV setup
- Patient monitoring
- EMR systems - super user
Accomplishments
- Implementation - Assisted in implementation of new EMR system that resulted in improved patient care.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Timeline
Registered Nurse
My Michigan Towne Centre Endoscopy Procedures
01.2022 - Current
Registered Nurse
McLaren Bay Region
01.2020 - 12.2024
Patient Care Associate
McLaren Bay Region
07.2016 - 12.2019
Certified Nursing Assistant
Caretel Inns of Tri-Cities
08.2013 - 07.2016
Process Assistant, Support Quality Supervisor
Amazon.com
06.2010 - 06.2013
Med Tech / Rehabilitation Aide
Lighthouse Neurological Rehabilitation Center
01.2001 - 10.2009
Associates in Applied Science -
Delta College University Center