Jessica Kellogg
Chino Hills,CA
Summary
Seeking position within your company that will utilize the customer service experience acquired while working within the high end salon industry.
Key Qualification
Over 17 years experience working in the high end customer service divisions and the salon industry. Always delivering quality, efficient service, creating happy clients. Enjoy working with people, punctual, and possess excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Freelance Hair Stylist
Jessica Kellogg
Orange County , CA
01.2021 - Current
- Provide consultation services to clients about their desired hairstyle, hair care and styling products.
- Develop creative color combinations to enhance clients' natural features.
- Implement safety protocols while using chemicals during treatments or performing chemical services such as perms or relaxers.
- Demonstrate excellent customer service skills by providing friendly advice and recommendations on hairstyles.
Personal Stylist Assistant
Margaret Long, Laguna Beach, Ca
Laguna Beach, CA
03.2019 - 01.2021
- Work in tandem with Master Stylist, 5 days per week.
- Responsible for the application of color.
- Styling the clients hair (shampoos and blow drys)
- Inventory.
- Ensure that all guests receive exceptional customer service.
- Pre-booking/Booking appointments, follow-up appointments.
Stylist
V Salon and Spa
Laguna Beach, CA
09.2017 - 03.2019
- Maintain a working knowledge of current trends and fashions.
- Maintained work area in a clean and neat fashion to stay productive.
- Communicated any relevant schedule timing accordingly, per service.
- Provided excellent customer service to ensure client satisfaction.
Restaurant Hostess
Romeo Cucina
Laguna Beach
07.2017 - 03.2019
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided menus and answered questions about menu items and specials.
Stylist And Make-up Artist
Belo Blow Dry Bar
Laguna Beach, Ca.
05.2016 - 07.2017
- Application of make-up Book clients appointments, and check clients out
- Use the Booker booking system for appointments.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Ensured that all styling areas were kept clean and organized at all times.
- Provided personal consultations to determine clients' styling needs and preferences.
- Evaluated client's hair and physical features to determine style and cut plans.
Education
Citrus College
Covina, CA2007
Skills
- Building Positive Rapport
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Customer Consultation
- Relationship Building
- Trend Monitoring
- Schedule Management
- Product Knowledge
- Excellent Communication
Timeline
Freelance Hair Stylist
Jessica Kellogg
01.2021 - Current
Personal Stylist Assistant
Margaret Long, Laguna Beach, Ca
03.2019 - 01.2021
Stylist
V Salon and Spa
09.2017 - 03.2019
Restaurant Hostess
Romeo Cucina
07.2017 - 03.2019
Stylist And Make-up Artist
Belo Blow Dry Bar
05.2016 - 07.2017
Citrus College