Jessica Kelly
Shannon
Summary
Dynamic Fraud Analyst with a proven track record at Cadence Bank, excelling in data analysis and fraud detection. Consistently exceeding performance targets through exceptional problem-solving skills and attention to detail. Adept at multitasking and fostering collaboration, ensuring compliance and enhancing operational efficiency in high-pressure environments.
Overview
19
19
years of professional experience
Work History
Fraud Analyst
Cadence Bank
Tupelo, MS
03.2022 - Current
- Analyzed transaction patterns to identify fraudulent activities and mitigate risks.
- Conducted thorough investigations of suspicious activities, documenting findings for compliance purposes.
- Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
Pharmacy Technician
North MS Medical Center
Tupelo, MS
10.2012 - 04.2020
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels to ensure timely availability of pharmaceutical supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained accurate patient records and medication profiles for compliance and safety.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
Baldwyn Discount Drugs
Baldwyn, MS
04.2011 - 06.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Alarm Technician/Secretary
Kel-Tech Inc
Shannon, MS
01.2007 - 01.2011
- Installed and maintained alarm systems, ensuring optimal functionality and compliance with safety standards.
- Diagnosed and repaired alarm system malfunctions, enhancing reliability and customer satisfaction.
- Conducted routine inspections of security systems to identify potential issues and recommend improvements.
- Trained junior technicians on installation procedures and troubleshooting techniques, fostering skill development.
Education
High School Diploma -
Tupelo High School
Tupelo MSSkills
- Data analysis
- Fraud prevention
- Fraud detection
- Dispute resolution
- Fast Learner
- Ability to follow rules and orders
- Multitasking
- Calm uner stress
Timeline
Fraud Analyst
Cadence Bank
03.2022 - Current
Pharmacy Technician
North MS Medical Center
10.2012 - 04.2020
Pharmacy Technician
Baldwyn Discount Drugs
04.2011 - 06.2013
Alarm Technician/Secretary
Kel-Tech Inc
01.2007 - 01.2011
High School Diploma -
Tupelo High School