Summary

Overview

Work History

Education

Skills

Certification

Timeline

Jessica Kightlinger

Girard,PA

Summary

Competent and knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by improving confidence. Hardworking, reliable and dedicated.

Overview

18

18

years of professional experience

Work History

Behavioral Health Technician

Millcreek Community Hospital

06.2006 - Current

Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Conducted assessments for accurate diagnoses, leading to the development of personalized treatment plans.
Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.

Education

Bachelor of Science - Psychology

The Pennsylvania State University

Erie, PA

06.2005

Skills

Conflict Resolution
Crisis handling
Activity monitoring
ADL support
Rounds management

Records Management
Infection control understanding
Professional Boundaries Maintenance
Documentation skills
Incident Reporting

Certification

Timeline

Behavioral Health Technician

Millcreek Community Hospital

06.2006 - Current

Bachelor of Science - Psychology

The Pennsylvania State University