Jessica Kilbourn
Summary
With over two decades, I am a driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Dental Assistant
Main Dental
Northville
02.2025 - Current
- Assisted dentist during procedures, ensuring patient comfort and safety.
- Prepared examination rooms with necessary tools and materials for patient visits.
- Took and developed dental radiographs using advanced imaging technology.
- Assisted with surgical procedures such as implant placement and bone grafting.
- Assisted with implant placement surgeries including prepping sites, placing flap sutures, and closure sutures post-surgery.
- Supported office operations by coordinating inventory of dental supplies efficiently.
- Maintained a neat, clean and organized environment throughout the office.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Conducted routine maintenance of equipment used in dentistry operations.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Dental Assistant/Administration
Mario Tomei D.D.S
Livonia
08.1999 - 12.2024
- Scheduled appointments for patients using the office management system software.
- Managed patient records in accordance with HIPAA regulations while maintaining confidentiality of all information.
- Answered phone calls promptly and responded to inquiries regarding appointment scheduling or billing issues with accuracy.
- Managed front desk operations such as scheduling appointments, verifying insurance coverage, and collecting payments.
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs.
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
- Took digital X-rays and intraoral photographs.
- Tracked inventory levels of dental supplies and placed orders when necessary.
- Fabricated and fitted retainers, wires and bands for patients.
Skills
- Dental Radiography
- Appointment Scheduling
- Instrument Sterilization Techniques
- Treatment room setup
- Dental records
- Dental terminology knowledge
- Digital X-Ray Proficiency
- Cross-Training Capabilities
Certification
- CPR Certification
- Radiograph Certification
Letters Of Recommendation
Available upon request.
Timeline
Dental Assistant
Main Dental
02.2025 - Current
Dental Assistant/Administration
Mario Tomei D.D.S
08.1999 - 12.2024