Jessica Klines
Glendale,AZ
Summary
Dedicated individual returning to higher education to pursue a Sociology degree. I am seeking a position to further develop my strong communication and interpersonal skills, and contribute to a positive customer experience while pursuing my degree.
Overview
8
8
years of professional experience
Work History
Solid Waste Environmental Specialist
City of Phoenix
06.2022 - Current
- Performs public education through meetings, presentations, educational distribution, and in person contact.
- Learns, interprets, applies and explains City of Phoenix health and environmental codes.
- Coordinates activities with other departments and outside agencies to ensure continued operational service and code enforcement.
- Issues ordinance violation notices, files complaints and testifies as a witness in court regarding solid waste violations.
- Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
Solid Waste Foreman
City Of Phoenix
05.2020 - 06.2022
- Supervised daily tasks for 16 solid waste collection employees. Ensured solid waste equipment operators met the minimal standard for collection of recycle and refuse.
- Prepared recycle and refuse routes; monitored areas of responsibility daily/weekly.
- Investigated and completed required reports such as accident, incident and injury when needed.
- Reviewed, completed, and submitted administrative forms for employees such as leave requests, overtime, and disciplinary forms.
- Monitored training for employees, utilizing various types of solid waste equipment. Ensuring equipment was operated in accordance with city, state, and federal guidelines.
Solid Waste Equipment Operator
City Of Phoenix
12.2018 - 05.2020
- Operated mechanical rear and side loader packer equipment, collecting solid waste on a designated route, including streets and alleys.
- Conduct and document federally mandated pre and post trip inspections on assigned equipment.
- Read and decipher quarter section maps, follow designated routes, and suggest changes for efficiency.
- Trained employees utilizing various types of solid waste equipment.
- Demonstrate superior seamless customer service, integrity and commitment to innovation, and fiscally responsible activity.
School Bus Driver
Washington School District
07.2017 - 11.2017
- Completed routine pre and post trip inspections to evaluate vehicles and assess maintenance needs.
- Transported passengers safely between destinations while following prescribed routes.
- Performed all bus driving duties and passenger interaction with professionalism.
- Kept bus clean to maintain professional appearance and positive school image.
- Communicated information to parents when necessary, using specific examples.
Skills
- Equipment operations
- Familiarity with DOT regulations
- Safety and compliance
- Data entry
- Computer literate
- Typing 40 wpm
- Deadline-driven
- Hard working and self-motivated
Timeline
Solid Waste Environmental Specialist
City of Phoenix
06.2022 - Current
Solid Waste Foreman
City Of Phoenix
05.2020 - 06.2022
Solid Waste Equipment Operator
City Of Phoenix
12.2018 - 05.2020
School Bus Driver
Washington School District
07.2017 - 11.2017
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