Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Knautz

Aurora,CO

Summary

Attentive Certified Massage Therapist with almost 12 years of experience implementing a warm, considerate approaches to physical and mental restoration. Matches optimal therapeutic techniques to reported symptoms. Skilled professional reducing pain and renewing body and mind. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.

Overview

10
10
years of professional experience

Work History

Life Insurance Producer

Symmetry Financial
03.2024 - Current
  • Expanded referral network through participation in community events, networking groups, and strategic partnerships with related professionals such as financial advisors or estate planners.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and maintain necessary licensure requirements.
  • Developed customized insurance solutions to meet the individual needs of each client, leading to improved retention rates.
  • Conducted regular policy reviews for existing clients, identifying opportunities for adjustments or additional coverage options based on changes in their personal circumstances or financial planning goals.
  • Analyzed clients'' financial goals and objectives to recommend appropriate life insurance products that aligned with their needs, maximizing policyholder satisfaction.
  • Provided exceptional customer service by promptly addressing concerns or questions regarding policies or claims, reinforcing positive brand reputation.
  • Utilized CRM software to track leads and manage client information efficiently, leading to increased productivity and better organization.

Licensed Massage Therapist

Massage Luxe Spa
10.2018 - 02.2024
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
  • Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
  • Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
  • Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
  • Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
  • Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Performed sanitization tasks to keep massage environment clean and safe.

Licensed Massage Therapist

Potosa Spa
04.2014 - 09.2018
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
  • Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
  • Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
  • Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.

Education

Massage License - Massage Therapy

Capri College
Dubuque, IA
06.2012

Skills

  • Ethical practices
  • Performance Tracking
  • Financial Planning
  • CRM software proficiency
  • Needs Assessment
  • Building Relationships
  • Critical Thinking
  • HIPAA Compliance
  • Licensing Requirements
  • Reflexology Techniques
  • Stress Relief Massage
  • Deep Tissue Massage
  • Social skills
  • Professional ethics
  • Trigger Point Massage
  • Aromatherapy knowledge
  • Hot Stone Massage
  • Therapeutic touch
  • Swedish Massage
  • Anatomy knowledge
  • Body Mechanics
  • Physiology Understanding
  • Reflective listening
  • Self-Care Practices
  • Anatomy
  • Range of Motion Improvement
  • Postural Assessment
  • Client Records Maintenance
  • Essential Oil Application

Timeline

Life Insurance Producer

Symmetry Financial
03.2024 - Current

Licensed Massage Therapist

Massage Luxe Spa
10.2018 - 02.2024

Licensed Massage Therapist

Potosa Spa
04.2014 - 09.2018

Massage License - Massage Therapy

Capri College
Jessica Knautz