Jessica Kneefel

Key Responsibilities

• Coordinate small package and LTL freight shipments for finished stained glass projects, including crate measurements, weight estimates, and shipment documentation
• Book freight through SpeedShip / World Wide Express and arrange special delivery services as needed
• Prepare and place shipping labels and Bills of Lading on all crates and packages
• Serve as the primary point of contact for customers via phone, email, and walk-in visits
• Direct clients and projects to appropriate project managers and artisans to ensure efficient workflow
• Communicate with internal teams to support on-time delivery and smooth project execution
• Place material and supply orders through established vendor accounts and wholesale pricing
• Coordinate travel logistics including flights, hotels, car services, and conference arrangements
• Maintain organized shipping, ordering, and office documentation while supporting general office operations and equipment setup

Key Responsibilities

• Perform certified 14k gold welding with a strong focus on precision, safety, and consistency throughout each shift
• Support on-site and pop-up events by helping operations run smoothly and maintaining accurate cash handling procedures
• Work closely with team members to meet daily goals and uphold quality standards
• Provide thoughtful, client-focused service, ensuring each interaction is professional, clear, and solution-oriented
• Contribute to organized workflow and product handling to help protect high-value materials and maintain efficiency
• Stay up to date on company procedures and compliance requirements and apply them in daily work

Key Responsibilities

• Plan and coordinate gallery events such as exhibition openings, artist talks, and community programs, ensuring each runs smoothly from concept through execution
• Work closely with artists, vendors, and community partners to create cohesive, well-organized event experiences
• Support and apply branding across digital, print, and social platforms to maintain a consistent visual presence
• Create promotional materials and press releases that reflect the gallery’s voice and mission
• Manage social media content and scheduling while maintaining a consistent visual and storytelling approach
• Review event performance and engagement results to help guide future planning and outreach efforts

Key Responsibilities

• Managed inbound and outbound communications, including phone calls and emails with high-end clients
• Scheduled flights, lodging, and maintained detailed calendars to ensure smooth operations
• Utilized Microsoft Office and Excel to track, update, and organize important company information
• Supported legal and operational tasks, including insurance case tracking, vehicle records, supply management, and miscellaneous projects as assigned
• Adapted quickly to changing priorities, and assisted with ad-hoc tasks to support leadership and company operations

Key Responsibilities

• Assisted in the preservation, organization, and storage of historical documents under mentor's guidance
• Conducted research and compiled data to support archival projects and publications
• Created website blurbs and maintained records to ensure accurate and accessible information
• Gained experience with archival processes, documentation standards, and university resources
• Participated in weekly discussions on archival history, collection information, and best practices