Jessica Koeman
Holland
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Dietary Aide/ Barista
Resthaven, The Farmstead
10.2024 - Current
- Assisted in meal preparation and service for residents, ensuring adherence to dietary restrictions.
- Maintained cleanliness and sanitation of kitchen and dining areas, following health and safety regulations.
- Trained new staff on proper food handling practices and dietary guidelines to ensure compliance.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
Student Employee
Grand Valley State University, Laker Food Co.
08.2025 - 10.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and presentation, ensuring quality standards.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Collaborated with team members to streamline service processes and enhance efficiency.
- Displayed adaptability by filling in for absent colleagues or assisting with additional tasks during peak hours to ensure smooth operations.
Assistant Counselor
Neighbors Plus
05.2025 - 08.2025
- Assisted in organizing daily camp activities, ensuring smooth operations and participant engagement.
- Coordinated logistics for special events, enhancing overall camp experience for participants.
- Increased camper safety by maintaining constant supervision during all camp events and activities.
- Promoted teamwork and collaboration among campers by facilitating group exercises and team-building games.
- Worked with children of varying age, interest, skill, and developmental levels.
Server/Hostess
Russ’ Corporation, Russ’ Northtown
05.2023 - 11.2024
- Delivered exceptional customer service in high-pressure dining environment.
- Managed accurate order processing and ensured timely food delivery to guests.
- Resolved customer complaints swiftly to enhance overall dining experience.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Babysitter
Multiple Families
01.2016 - 04.2023
- Supervised children during activities, ensuring safety and engagement.
- Developed and maintained positive relationships with families through effective communication.
- Provided first aid and emergency care as required, ensuring child safety at all times.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
West Ottawa High School
Holland, MI05.2025
No Degree -
Grand Rapids Community College
Grand Rapids, MI04.2025
Bachelor of Arts - Social Work
Grand Valley State University
Allendale, MI05-2029
Skills
- Time management
- Problem-solving
- Customer service
- Team collaboration
- Food handling safety
- Detail-oriented
- Issue resolution
- Organizational skills
- Money handling
- Health code compliance
- Reliability
LANGUAGES
English and Some Spanish
Timeline
Student Employee
Grand Valley State University, Laker Food Co.
08.2025 - 10.2025
Assistant Counselor
Neighbors Plus
05.2025 - 08.2025
Dietary Aide/ Barista
Resthaven, The Farmstead
10.2024 - Current
Server/Hostess
Russ’ Corporation, Russ’ Northtown
05.2023 - 11.2024
Babysitter
Multiple Families
01.2016 - 04.2023
High School Diploma -
West Ottawa High School
No Degree -
Grand Rapids Community College
Bachelor of Arts - Social Work
Grand Valley State University