JESSICA KOVES
Goodells,MI
Summary
Dynamic professional with experience as a Waitlist Coordinator at Helios Psychiatry and Counseling, adept at data management and patient communication. Proven ability to lead quality assurance initiatives and maintain compliance with HIPAA regulations. Highly organized and self-motivated, skilled in medical terminology and entry-level CMM operations.
Overview
5
5
years of professional experience
Work History
Waitlist Coordinator
Helios Psychiatry and Counseling
Chesterfield, MI
09.2024 - Current
- Match and schedule patient with available therapist using Valent
- Assisted new and current patient with questions and concerns in-person, email, texts, and phone calls
- Requested medication refills using Rcopia
Billing Externship
Medstar
Clinton Township
11.2023 - 12.2023
- Billing Procedures
- Patient Charting
- Financial Record Keeping
- Insurance Verification
- Records Management
- HIPAA Compliance
- Medical Terminology
- Data Entry
Quality Lead/Quality Tech
Medbio LLC.
02.2020 - 06.2024
- As a Lab Quality Lead I supervised 2 Quality Personnel
- My obligations were to perform first piece approvals, dimensional checks at beginning and end of shift, using a CMM
- Accountability for final decisions on part quality
- Data entry and maintenance of all lab records using computer programs such as excel, word, PC-DMIS, and Outlook
- Worked closely with Supervisor and Mold Techs to maintain the quality of the parts
Education
Medical Billing and Admin. Asst. - Medical Billing And Coding And Adminstrative
Ross Medical Education Center
New Baltimore, MI12.2023
Certificate - Journalism
Specs Howard School of Broadcast Arts
Southfield, MI01.2005
Skills
- Computer Skills
- Strong Verbal Skills
- Data Management
- Entry Level CMM
- Very Organized
- Studied Medical Terminology
- Manager Experience
- Self - Motivated
- Studied Coding & Admin Asst
Timeline
Waitlist Coordinator
Helios Psychiatry and Counseling
09.2024 - Current
Billing Externship
Medstar
11.2023 - 12.2023
Quality Lead/Quality Tech
Medbio LLC.
02.2020 - 06.2024
Medical Billing and Admin. Asst. - Medical Billing And Coding And Adminstrative
Ross Medical Education Center
Certificate - Journalism
Specs Howard School of Broadcast Arts
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