Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Lacy

Port Orchard

Summary

Experienced professional with over 6 years in the Department of Corrections, advancing from Correctional Officer to temporary sergeant and maintenance role. Skilled Master Instructor for Annual In-Service and Washington Way Champion at MCCCW, specializing in Contact Staff training. Previous 11-year tenure in Loss Prevention as region trainer, contributing to training manual creation, data analysis for staffing changes, and facilitating team building events.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Maintenance Mechanic 2

Department of Corrections
12.2023 - Current
  • Performed preventive and regular maintenance on systems.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Diagnosed malfunctions and troubleshot issues.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Supervise a crew of Incarcerated Individuals
  • Teach Incarcerated Individuals how to safely use power tools
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.

Correctional Officer

Department of Corrections
06.2019 - 12.2023
  • Maintain safety and security of the Institution.
  • Supervise unit porters.
  • Use and teach good communication skills to correct and counteract criminal thinking while maintaining safe confinement environments for the individuals.
  • Update property matrix
  • Unit supply ordering
  • Make weekly Tv schedule
  • Maintain clear and open communication within the unit with all Officers, Sgt., Classification Counselors
  • Room Searches
  • Daily Room inspections

Temporary Correctional Sergeant

Department of Corrections
11.2022 - 12.2022
  • Infraction hearings
  • Payroll for Incarcerated Individuals
  • Unit supply orders
  • Room moves
  • Supervise unit Officers

Loss Prevention Manager

Kohl's
10.2016 - 06.2019
  • Identified and reported security threats, reducing unsafe conditions or hazards.
  • Identify theft trends
  • Develop and implement theft prevention strategies
  • Conduct surveillance
  • Apprehend and process shoplifters
  • Work with local law enforcement
  • Conduct operational audits
  • Train new Loss Prevention Associates
  • Conduct live surveillance via CCTV
  • Review CCTV footage for misconduct or criminal acts
  • Conduct interviews and interrogation due to employee theft, misconduct, or drug use
  • Identify and research Cash shortages
  • Compile evidence, create reports then present all finding to local law enforcement or prosecutor.

Loss Prevention Manager

Walmart
05.2012 - 06.2016
  • Detect, deter, and prevent internal and external losses, fraud, criminal acts, drug use, and misconduct.
  • Conduct live surveillance
  • Review CCTV footage for misconduct or criminal acts
  • Apprehend and detain shoplifters
  • Manage a team of asset protection associates
  • Manage stores safety team. Identify and prevent safety issues
  • Work with local Law Enfrcement
  • Conduct interviews and interrogation due to employee theft, misconduct, or drug use
  • Compile evidence, create reports then present all finding to local law enforcement or prosecutor.
  • Maintain strict confidentiality
  • Travel to other locations to conduct investigations and interviews.

Loss Prevention Associate

Walmart
10.2008 - 05.2012
  • Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained high levels of alertness throughout shifts.
  • Partnered with store managers on basis to conduct loss investigations.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Protected assets by maintaining store compliance with security schematics.
  • Review video via CCTV.
  • Identify theft trends
  • Apprehend and detain shoplifters

Cashier

Walmart
02.1999 - 10.2008
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions and offered product advice.

Education

High School Diploma -

Discovery Alternative
06.1999

Skills

  • Proficient in Wicklander-Zulawski interrogation strategies
  • Collaborative teamwork
  • Critical thinking
  • Decision-making
  • Flexible and adaptable
  • Public speaking
  • Creative strategies
  • Crisis response
  • Safety cautious

Certification

  • Interview and Interrogation, Wicklander-Zulawski - 2015
  • Foundations of Learning Delivery - 2024
  • Master Instructor - 2024
  • Fall protection competent person - 2024
  • ICS 200 - 2025

Timeline

Maintenance Mechanic 2

Department of Corrections
12.2023 - Current

Temporary Correctional Sergeant

Department of Corrections
11.2022 - 12.2022

Correctional Officer

Department of Corrections
06.2019 - 12.2023

Loss Prevention Manager

Kohl's
10.2016 - 06.2019

Loss Prevention Manager

Walmart
05.2012 - 06.2016

Loss Prevention Associate

Walmart
10.2008 - 05.2012

Cashier

Walmart
02.1999 - 10.2008

High School Diploma -

Discovery Alternative

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