JESSICA LAVALLEE
Summary
Experienced logistics and dental professional with 20 years in warehouse distribution and 7 years as a Dental Assistant. Demonstrates reliability and safety while managing shipping, receiving, inventory control, and quality assurance. Proficient in patient care, radiography, and clinical support, thriving in fast-paced settings to deliver accurate, high-quality results.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
DENTAL ASSISTANT
Smiles
09.2018 - 08.2025
- Assisted in restorative, crown and bridge, root canal, oral surgery, implant, and orthodontic procedures to support patient treatment goals.
- Performed FMX, BWX, PA, and CBCT radiographic imaging to ensure accurate diagnostics.
- Maintained operatory efficiency through setup, sterilization, and infection-control procedures.
- Delivered compassionate patient care in fast-paced clinical environment, enhancing patient comfort and satisfaction.
Dental Assistant
AC Dental
01.2021 - 02.2022
- Assisted with patient care and clinical workflow, performing radiography and providing chairside support to enhance patient experience.
- Supported dentists by preparing necessary tools and materials during procedures.
- Prepared examination rooms and sterilized instruments for safe use.
- Maintained patient records and updated files accurately.
Dental Assistant
AGN Dental Associates
12.2019 - 01.2021
- Assisted dentists during procedures to ensure patient comfort and safety.
- Assisted in chairside procedures, managed patient care, supported radiography, and coordinated clinical workflow.
- Prepared examination rooms and sterilized instruments for dental procedures.
- Managed patient records and updated information in electronic systems.
Dental Assistant
Whitely, DaSilva and Peretto
04.2017 - 09.2018
- Assisted dentists during procedures by providing necessary tools and equipment.
- Assisted during procedures, ensured patient comfort, supported radiography, and managed clinical workflow.
- Prepared treatment rooms by sterilizing instruments and ensuring cleanliness.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Dental Assistant
Dental Dreams
01.2017 - 04.2017
- Assisted dentists during procedures to ensure patient comfort and safety.
- Assisted with chairside procedures, facilitated patient care, managed radiography tasks, and streamlined clinical workflow.
- Prepared treatment rooms with necessary tools and materials for efficient workflows.
- Managed patient records using electronic health record systems for accurate documentation.
ORDER SUPPORT SPECIALIST/ FORKLIFT OPERATOR
Hallmark Cards Distribution Center
Enfield
02.1997 - 01.2016
- Promoted from Order Support Specialist to Material Handler/ Forklift Operator based on performance, reliability, and versatility.
- Operated Hyster forklifts safely in a high-volume distribution center environment.
- Picked, packed, verified, and shipped orders while maintaining productivity and accuracy standards.
- Maintained a strong safety record while meeting strict deadlines and operational goals.
- Performed inventory control, quality inspections, and order verification.
- Collaborated with warehouse staff to track and maintain accurate inventory levels for efficient order processing.
- Trained new operators on safety protocols and equipment use to ensure compliance and operational safety.
- Loaded pallets onto trailers to prepare for timely delivery.
Education
Dental Assisting Certificate -
Asnuntuck Community College
Enfield, CT 01.2016 - 12.2016
Dental Radiology Certificate -
Springfield Technical Community College
Springfield, MA 10.2016 - 12.2016
High School Diploma -
Enrico Fermi High School
Enfield, CT 09.1993 - 12.1997
Skills
- Chairside Assisting
- Dental radiography
- Infection prevention
- Infection procedures
- Patient communication
- Patient support
- Quality assurance
- Quality Inspection
- Order processing
- Inventory Control
- Scheduling efficiency
- Warehouse Operations
- Logistics management
- Equipment maintenance
- OSHA & Safety Compliance
- Order Fulfillment
- RF Guns
- Relationship management
- Issue resolution
- Scheduling efficiency
- Customer Service
- Chairside support
- Radiographic techniques
- Material handling
- Scheduling efficiency
- Infection procedures
Certification
- DANB RHS & ICE Certified, Active
- BLS for Healthcare Providers / First Aid, 08/31/27
- Massachusetts Dental License, 10/31/27
Accomplishments
- 20-year career with Hallmark Cards Distribution Center.
- Supported multiple departments including logistics, quality inspection, inventory control, and administrative operations.
- Maintained a strong safety record in a high-volume warehouse environment.
- DANB RHS & ICE Certified Dental Assistant.
- Experienced in CBCT, implants, CEREC crowns, dentures, restorative and orthodontics.
Personal Information
Work Permit: Authorized to work in the United States for any employer
Timeline
Dental Assistant
AC Dental
01.2021 - 02.2022
Dental Assistant
AGN Dental Associates
12.2019 - 01.2021
DENTAL ASSISTANT
Smiles
09.2018 - 08.2025
Dental Assistant
Whitely, DaSilva and Peretto
04.2017 - 09.2018
Dental Assistant
Dental Dreams
01.2017 - 04.2017
Dental Radiology Certificate -
Springfield Technical Community College
10.2016 - 12.2016
Dental Assisting Certificate -
Asnuntuck Community College
01.2016 - 12.2016
ORDER SUPPORT SPECIALIST/ FORKLIFT OPERATOR
Hallmark Cards Distribution Center
02.1997 - 01.2016
High School Diploma -
Enrico Fermi High School
09.1993 - 12.1997