Jessica Lawrence
Statesboro,GA
Summary
Experienced professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excels in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
26
26
years of professional experience
Work History
Owner
The Little Garden Cafe- Food Truck
Richmond Hill, Georgia
02.2025 - Current
- Operated food truck, managing daily service and menu offerings.
- Trained and supervised staff on food preparation and customer service techniques.
- Developed seasonal menus based on ingredient availability and customer preferences.
- Managed inventory, ensuring fresh supplies and minimal waste throughout operations.
- Coordinated marketing efforts through social media and local events to attract customers.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with health and safety regulations in food handling practices as well as local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Dental Lab Office Manager
Modern Dental Laboratory
Savannah, GA
06.2021 - 10.2024
- Provided administrative support to management team including preparing reports and presentations.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Assisted in recruiting, onboarding and training new employees.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Processed payroll accurately ensuring all employees were paid on time.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Developed and implemented office policies and procedures.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Dental Practice Manager
Kinsey Smiles, Brian Kinsey DMD
Dacula & Cornelia, GA
08.2016 - 06.2021
- Managed all front desk operations while developing procedures for tracking patient records and updating treatment plans as needed.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
- Maintained patient records, scheduled appointments, and handled billing inquiries while implementing strategies to improve efficiency in the day-to-day operations of the office.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations for insurance coverage and payments.
- Managed operations for dental practice, facilitating excellent patient support services, direction, and guidance.
- Created reports on monthly financials including income statements and balance sheets while tracking expenses associated with running a successful dental practice.
Dental Financial & Scheduling Coordinator
Kawveh Nofallah, DMD
Lakeland, FL
01.2006 - 03.2010
- Prepared financial estimates for proposed treatments in consultation with dentists.
- Processed payments from patients for services rendered.
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Worked closely with dental hygienists to ensure proper services were provided to each patient.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Collected payments from patients and arranged payment schedules.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Dental Health Educator
Shirin Yasrebi, DDS
Lakeland, FL
01.2002 - 05.2005
- Provided health education services to the community on preventive healthcare, nutrition, and lifestyle choices.
- Monitored progress of patients participating in ongoing programs aimed at improving their overall wellbeing.
- Developed educational materials such as pamphlets, handouts, and videos to raise awareness about health-related topics.
- Performed outreach activities within the community such as door-to-door visits or school presentations designed to promote healthy habits.
Store Manager
Cato's Fashion
Bartow & Lake Wales, FL
02.2000 - 01.2002
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Recruited, interviewed and hired qualified candidates for open positions.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Oversaw all aspects of merchandising within the store including product placement and display design.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Attended trade shows, conferences, and other industry events to stay current with trends.
Education
ANAB Certificate of Completition
Certified Food Protection Manager01-2025
High School Diploma -
Bartow Senior High School
Bartow, FLCertificate of Completion - Patient Care Assistant
Traviss Technical College
Lakeland, FLSkills
- Customer service and relations
- Expense reporting and budgeting
- Staff management and training
- Organizational and operational skills
- Credit and collections management
- Payroll processing
- Scheduling and calendar coordination
- Inventory control and management
- Menu development and pricing strategies
- Health compliance standards
- Social media marketing strategies
- Kitchen equipment operation
- Food safety maintenance
Timeline
Owner
The Little Garden Cafe- Food Truck
02.2025 - Current
Dental Lab Office Manager
Modern Dental Laboratory
06.2021 - 10.2024
Dental Practice Manager
Kinsey Smiles, Brian Kinsey DMD
08.2016 - 06.2021
Dental Financial & Scheduling Coordinator
Kawveh Nofallah, DMD
01.2006 - 03.2010
Dental Health Educator
Shirin Yasrebi, DDS
01.2002 - 05.2005
Store Manager
Cato's Fashion
02.2000 - 01.2002
High School Diploma -
Bartow Senior High School
Certificate of Completion - Patient Care Assistant
Traviss Technical College
ANAB Certificate of Completition