Jessica Lee
Clermont,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Processor II
Accusearch
Phoenix, AZ
08.2013 - Current
- Arizona criminal and civil case researcher. Collect, interpret and summarize case information from public terminals, court files, databases and scanned documents. Preparing summary reports for clients.
- Court runner for Maricopa County Justice Courts. Obtain case information from ICIS (Integrated Criminal Justice Information System) and obtain court copies when needed.
- Obtain missing or additional case information from court clerks.
- Trained and mentored junior processors in research and summary case reports for Arizona Justice and Municipal Courts. Facilitate and foster professional growth and skill enhancement through progress training meetings, goal setting and issue sign-offs with increased responsibility. Coordinate and redirect team members to ensure coverage.
- Return results to client via Email or client websites.
- Developed training materials for staff to facilitate knowledge transfer and skill enhancement.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- High accuracy in reviewing, analyzing, and documenting case and sensitive information.
Assistant Director
KinderCare Learning Centers
Phoenix, AZ
01.2006 - 01.2013
- Assist School Director in operating the center in accordance with KLC policies, procedures and state licensing standards to provide an educational, nurturing, and safe environment for children, parents, and staff.
- Maintain all record keeping responsibilities along with marketing, data entry, book keeping, billing and purchasing.
- In-coming and out-bound calls. Scheduling and touring prospective families.
- Coordinate Fall, Winter, Spring and Summer Activities such as; Open Houses, Festivals, Parent Teacher Conferences, Out-bound and In-house field trips.
- Perform each of the essential functions for all positions in the center, including, but not limited to, Teacher (all classifications of Teacher and Assistant Teacher), Cook, and Van/Bus Driver.
- Oversaw daily operations to maintain compliance with licensing requirements and health regulations in childcare settings.
- Mentored team members, fostering professional growth and improving overall team performance.
Education
English101, 2D-Design, Intro into Computer Graphics– Abode Illustrator, American Sign Language 102
Paradise Valley Community College
Phoenix, AZAmerican Sign Language 101
Scottsdale Community College
Scottsdale, AZHigh School -
Horizon High School
Scottsdale, AZ01-2004
Skills
- Attention to detail and accuracy
- Teamwork and communication
- Customer service
- Data entry experience
- Employee training
- Strong work ethic
- Punctual and reliable
- Multitasking and organizing
Certification
- Computer Knowledge: Microsoft Word, Power Point, Note, Excel and Outlook. Internet and common knowledge of computers, printers, scanners, fax machines and switchboards
- Multi-Tasker with strong problem solving, customer service and organizational skills.
- 55 WPM / 10 Key proficient
Timeline
Processor II
Accusearch
08.2013 - Current
Assistant Director
KinderCare Learning Centers
01.2006 - 01.2013
American Sign Language 101
Scottsdale Community College
English101, 2D-Design, Intro into Computer Graphics– Abode Illustrator, American Sign Language 102
Paradise Valley Community College
High School -
Horizon High School