Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Leech

Grand Rapids,MI

Summary

As a Waitress/ Bartender at Hudsonville Grille I excell through showcasing strong multitasking and exceptional customer service skills. I thrive in fast paced situations, ensuring a positive guest experience by maintaining a friendly, quick, and efficient service. My proficiency with the Toast POS system and ability to communicate effectively with my team contributes significantly to our guests standards. Willingness to take on added responsibilities to help business success. I am successful at managing multiple priorities with a positive attitude. Taking orders, entering food in the computer, making drinks, running food, handling cards or cash to pay out customers, all in a timely and kind manner.

Overview

1
1
year of professional experience

Work History

Waitress/Main Bartender

Hudsonville Grille
Hudsonville, MI
02.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Completed sidework before during and after shift.
  • Used Toast POS system to ring in orders and cash out guests.

Education

No Degree -

Grand Rapids Community College
Grand Rapids, MI

High School Diploma -

Kelloggsville High School
Wyoming, MI
2017

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Engaging personality

Timeline

Waitress/Main Bartender

Hudsonville Grille
02.2023 - Current

No Degree -

Grand Rapids Community College

High School Diploma -

Kelloggsville High School
Jessica Leech