Kayla Ndoi

Sidney,NY

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

years of professional experience

Work History

PIZZA CREW MEMBER /Food Delivery Driver

Gavin’s

2024.11 - Current

Delivered exceptional customer service by responding to inquiries and resolving issues promptly.
Operated kitchen equipment efficiently, ensuring adherence to safety and sanitation standards.
Delivered orders safely and efficiently while providing friendly customer service.
Answered phones, took orders, and handled customer questions with professionalism.
Prepared food items including flipping pizzas, assembling orders, and portioning ingredients.
Served customers at the counter and ensured accurate, timely order fulfillment.
Maintained cleanliness by washing dishes, sanitizing surfaces, and keeping work areas organized.
Supported team operations during busy shifts by multitasking across kitchen and front‑of‑house duties.

Pet Sitter/Dog Walker

Multiple Households

2018.01 - 2023.08

Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email and text.
Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Helped treat animal skin and eyes with ointments and other medications.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Cared for multiple animals at once, the ability to multi task with ease.

Waitress

Oxford Pizza

2019.04 - 2020.03

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Seymour High School

Seymour, CT

2020-06

Skills

Grooming and Bathing
Pet Sitting
Animal Grooming & Safety
Medication Administration
Animal Observations

Honest and Trustworthy
Teamwork and collaboration
Customer service
Multitasking and organization
Time management

Timeline