Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Lewis

Mentor-on-the-lake

Summary

Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in processing insurance claims with a focus on accuracy and compliance with company policies and regulations. Skilled in adapting to evolving procedures, systems, and various claims software platforms to streamline claim processing efficiency.

Overview

9
9
years of professional experience

Work History

Central Loss Report Representative

Progressive Insurance
01.2021 - Current
  • Detail-oriented Central Loss Report Representative with over 4 years of experience in the insurance industry.
  • Skilled in analyzing loss data to ensure accurate reporting and compliance with industry regulations.
  • Proficient in utilizing various software tools for data entry and loss tracking processes.

Administrative Assistant

Ken’s Parkhill Roofing
08.2018 - 06.2020
  • Proficient in managing schedules, coordinating appointments, and preparing project documentation for roofing projects.
  • Skilled in maintaining accurate records, databases, and communications with clients and contractors.
  • Strong ability to handle multiple tasks efficiently in a fast-paced environment while ensuring quality work.
  • Committed to supporting team dynamics and contributing to the overall success of roofing projects.

Food Expeditor

Texas Roadhouse
05.2017 - 08.2018
  • Expert in coordinating between kitchen and front-of-house staff to ensure timely food delivery.
  • Proven ability to manage multiple orders simultaneously while maintaining a high level of quality.
  • Skilled in identifying and resolving potential issues before they affect service.

Fast Food Crew Trainer

McDonalds
05.2016 - 05.2017
  • Skilled in providing exceptional customer service while maintaining high food safety standards.
  • Proficient in training new crew members on operational procedures and customer interaction best practices.
  • Demonstrated ability to effectively manage time and prioritize tasks in a fast-paced environment.

Education

Bachelor’s - psychology

Cleveland State University
Cleveland, Ohio
05.2020

Associates of Arts -

Lakeland Community College
Kirtland, Ohio
01.2018

Skills

  • Communication
  • Detail-oriented
  • Decision-making
  • Time-management
  • Problem-solving
  • Adaptability

Accomplishments

    Expanded my knowledge to include home calls in June 2022.

    Consistently hitting company and team goals.

    Subject matter expert for scheduling, flexibility, and green alerts, and answering peer questions in the team chat.

    Coaching peers on achieving company target goals.

    Recognized a consistent caller who was filing fictitious claims which resulted in a organization wide email advising of a single claims specialist who is to handle all future calls from this individual.

Timeline

Central Loss Report Representative

Progressive Insurance
01.2021 - Current

Administrative Assistant

Ken’s Parkhill Roofing
08.2018 - 06.2020

Food Expeditor

Texas Roadhouse
05.2017 - 08.2018

Fast Food Crew Trainer

McDonalds
05.2016 - 05.2017

Bachelor’s - psychology

Cleveland State University

Associates of Arts -

Lakeland Community College

Similar Profiles

CREATE PROFILE