Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Lim

Ephrata,PA

Summary

Dynamic marketing professional with a proven track record in, enhancing brand awareness and driving revenue growth. Skilled in food safety and customer engagement, I excel in developing strategic initiatives and fostering team collaboration to achieve outstanding results. Committed to delivering exceptional service and maintaining high standards in all endeavors.

Professional retail worker prepared for leadership role in fast-paced environment. Strong focus on team collaboration and achieving results. Skilled in cash handling, customer service, and problem-solving. Reliable, adaptable, and driven to exceed expectations.

Overview

7
7
years of professional experience

Work History

Deli Associate

Redners
08.2023 - Current
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.

Director of Marketing and Business Development

Nightline Flooring Solutions
10.2021 - 05.2023
  • Increased brand awareness by developing and implementing comprehensive marketing strategies.
  • Led competitive analysis efforts to identify trends and capitalize on emerging opportunities within the market landscape.
  • Conducted market research to identify growth opportunities and drive strategic planning decisions.
  • Enhanced company revenue through effective business development initiatives and partnerships.
  • Directed website redesign projects resulting in improved user navigation flow while maintaining strong brand identity.
  • Oversaw trade show participation, maximizing ROI with impactful booth designs and engaging presentations.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Created and managed social media campaigns to increase brand engagement.
  • Launched successful email marketing campaigns by employing compelling content strategies tailored to segmented audiences.

Assistant Store Manager

McDonald's
01.2019 - 05.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Education

Morrisville High School
Morrisville, PA

Skills

  • Food safety
  • Safe food handling practices
  • Cleaning and sanitizing
  • Customer engagement

Timeline

Deli Associate

Redners
08.2023 - Current

Director of Marketing and Business Development

Nightline Flooring Solutions
10.2021 - 05.2023

Assistant Store Manager

McDonald's
01.2019 - 05.2021

Morrisville High School

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Jessica Lim