Jessica Lira Corhei
Bellevue,WA
Summary
Experienced registered nurse with over 17 years of experience in multiple emergency departments across the country. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
ED Manager
UW Valley Medical Center
2021.07 - Current
- Designed and implemented educational programs and events such as Enhanced ED RN Residency program, Revised Front End (Lobby/Triage) process, Pediatric Emergency Response, and started/taught first ultrasound guided IV classes RN's.
- Responsible to manage department day-to-day operations to enhance patient safety, patient flow (250-300 daily patient visits), and appropriate staffing.
- Managed educational program, budgets, department productivity, create new FTE positions and received approval to meet growing needs.
- Prepared and maintained schedules for over 180 FTE employees.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Developed departmental systems and procedures to better align workflow processes and hospital throughput.
- Attended continuing education workshops to enhance skills and apply new throughput methodologies.
- Managed all employee coaching, training and performance improvement actions.
ED RN Travel Nurse
ProLink Healthcare
2020.05 - 2021.07
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Worked multiple contracts as ED Pediatric and Trauma Nurse at University Medical Center (UMC) El Paso, TX - Level 1 Trauma Center Adults and Pediatrics, UPMC Harrisburg, PA - Level 1 Trauma Center Adult and Pediatrics, and Children's Hospital of Los Angeles, CA - Level One Pediatric Trauma Center, Banner Desert Mesa Pediatric ED, and Aventura Medical Center Hollywood, FL Level 2 Trauma Center.
- In addition, short term contracts at critical access and freestanding hospitals in Florida and Texas.
Healthcare Consultant Manager Per Diem
Healthcare Technologies (HTI)
2019.05 - 2021.07
- Designed new projects with timelines, budgets and scope of work plans for implementations of hospital based EMR - Meditech Expanse and EPIC.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Delivered training for staff development, change management and materials, process and technical controls.
ED Manager
Naples Community Hospital (NCH)
2015.11 - 2019.05
- Developed departmental systems and procedures to better align workflow processes specific to freestanding emergency rooms.
- Assisted and managed opening of two freestanding emergency departments.
- ED Pediatric supervisor for 22 beds.
- Progressive management experience for ED.
Director of Nursing
United Home Health Care
2014.01 - 2015.11
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of 60 nursing personnel to determine wage increases and implement discipline.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Business Development Executive
Rezult Group
2013.01 - 2014.02
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
- Defined and integrated roles, responsibilities and processes for business team and data management organization for EMR implementations.
- Contributed to industry organization and trade shows to gather competitive and industry intelligence.
Director of Emergency Services
HMA
2012.07 - 2014.01
- Maximized throughput, patient satisfaction and staff efficiency by development and implementing optimized care models.
- Increased Press Ganey scores from 32% to 89% within 13 months.
- 45,000 annual patient visits / 17 bed ED.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Assisted as Interim Director for Joint Center.
- Developed and maintained courteous and effective working relationships.
ED Manager
Lee Memorial Health Systems, HealthPark Medical Center
2004.04 - 2012.07
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Progressive Leadership Track from NICU PCT (1 yr), ED Pediatric RN Resident (6 months), ED RN (2 yrs. 3 mos.), ED day shift supervisor (2 yrs. 1 mo.), promoted to ED Manager, and Interim PICU Director ( 8mos.).
- Worked on hospital wide initiative projects for safe handoff and transfers (PASSMESAFELEE), ED EPIC educator/superuser/implementation coordinator for ASAP.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Floated to PICU, NICU, Pediatrics and affiliated hospitals within Lee Memorial Health Systems to accommodate staffing including Level 1 Trauma Center
Administrator /CEO
Guardian Angel Home Health Agency
, FL
1997.11 - 2005.04
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Improved business profits by 300% through strategic updates to processes, procedures and team makeup.
- Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
- Largest private pay home health care in Naples, FL.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN12.2018
MBA - Leadership And Management
Kaplan University
Des Moines, IA05.2014
Associate of Science - Nursing
Florida SouthWestern State College
Fort Myers, FL05.2005
Skills
- Strong Work Ethic
- Employee Scheduling
- Team Leadership
- Staff Motivation
- Change Implementation
- Problem Resolution
- Extensive ED and Pediatric Experience
- Trauma Experience
- Coaching and Mentoring
- Resource Optimization
- Process Improvement
- Leadership
Affiliations
- National member of ENA
- Alpha Beta Kappa Honor Society
- Golden Key International Honor Society
- LEAN Sigma Program Participant
Certification
ACLS
CPEN
BLS
PALS
TNCC
ENPC
NIHSS
WA State License RN 61199315
FL Compact License RN9248359
Timeline
ED Manager
UW Valley Medical Center
2021.07 - Current
ED RN Travel Nurse
ProLink Healthcare
2020.05 - 2021.07
Healthcare Consultant Manager Per Diem
Healthcare Technologies (HTI)
2019.05 - 2021.07
ED Manager
Naples Community Hospital (NCH)
2015.11 - 2019.05
Director of Nursing
United Home Health Care
2014.01 - 2015.11
Business Development Executive
Rezult Group
2013.01 - 2014.02
Director of Emergency Services
HMA
2012.07 - 2014.01
ED Manager
Lee Memorial Health Systems, HealthPark Medical Center
2004.04 - 2012.07
Administrator /CEO
Guardian Angel Home Health Agency
1997.11 - 2005.04
Bachelor of Science - Nursing
Capella University
MBA - Leadership And Management
Kaplan University
Associate of Science - Nursing
Florida SouthWestern State College
ACLS
CPEN
BLS
PALS
TNCC
ENPC
NIHSS
WA State License RN 61199315
FL Compact License RN9248359
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