Skills
Summary
Work History
Education
Certification
Overview
Generic

Jessica Litaker

Tomball,TX

Skills

  • Purchase Order Management
  • Invoicing and Billing
  • ERP Systems
  • Domestic & International Shipping Coordination
  • Time Management
  • AP/AR
  • Data Entry & Processing
  • QuickBooks
  • Payroll Processing
  • Document Management
  • Microsoft Office Mastery

Summary

Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Work History

Order Fulfillment Coordinator

Bethyl Laboratories
06.2024 - Current
  • Coordinated order processing and fulfillment operations to enhance customer satisfaction.
  • Managed various projects simultaneously while prioritizing tasks according to deadlines set forth by upper management.
  • Monitored inventory levels closely, addressing discrepancies promptly to avoid delays in order fulfillment.
  • Established effective communication protocols between departments, facilitating smooth operations throughout the entire supply chain process.
  • Coordinated efforts with shipping carriers to optimize delivery schedules, ensuring on-time arrivals for all orders placed by customers.
  • Managed documentation for shipments, maintaining compliance with regulatory requirements and internal policies.
  • Ensured accuracy and consistency in processing and archiving critical documents.
  • Analyzed data to support strategic decision-making processes, contributing to enhanced operational effectiveness.
  • Ensured timely completion of critical tasks by prioritizing workloads effectively while balancing multiple responsibilities simultaneously.
  • Improved efficiency of global operations by streamlining processes and implementing best practices across all departments.
  • Developed and maintained strong relationships with international clients, ensuring alignment with business objectives.
  • Implemented CRM systems to streamline communication and track client interactions effectively.
  • Maintained accurate records of international shipments, including customs documentation and tracking information.
  • Prepare quotes, order acknowledgment, sales orders an documentation.

Business Office Manager

Strake Place Assisted Living
05.2022 - 06.2024
  • Coordinated daily operations, ensuring compliance with regulatory standards and promoting a safe living environment.
  • Facilitated family meetings to address concerns, enhancing communication between staff and residents' families for better support outcomes.
  • Organized engaging social events and activities to enhance residents" quality of life while promoting socialization within the community.
  • Coordinated onboarding processes, enhancing new hire experience and ensuring compliance with company policies.
  • Assisted in recruitment efforts by screening resumes and scheduling interviews to streamline hiring process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Provided emotional support to residents and their families, establishing trust and maintaining open lines of communication.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Fostered community partnerships to enhance service offerings and support for residents and their families.
  • Addressed resident concerns promptly and compassionately, maintaining high levels of satisfaction among families and residents alike.

Dispatch Coordinator

Master Fleet National
04.2017 - 05.2022
  • Prepared vendor invoices and processed incoming payments.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Supervised team of employees and provided training focused on maximizing overall performance.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Directed dispatching, routing, and tracking fleet vehicles.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
  • Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
  • Managed dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
  • Implemented GPS tracking system, improving route accuracy and minimizing delivery times.

Administrative Assistant

A Place of Hope Rehabilitation Center
01.2013 - 04.2017
  • Created and maintained databases to track and record customer data.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Addressed and remedied all patient or team member issues.
  • Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Used accounting software to reconcile accounts, track income, and generate invoices.

Retail Sales Associate

Macy's
10.2009 - 08.2012
  • Provided outstanding customer service and ensured guest satisfaction
  • Managed cash deposits
  • New hire trainee
  • Inventory
  • Sales.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Associate Of Applied Science - Accounting And Business Management

Tyler Junior College
Tyler

Certification


  • CNP - Certified Notary Public
  • Drivers License

Overview

16
16
years of professional experience
1
1
Certificate

Similar Profiles

  • Jason YinJason Yin

    Senior Laboratory Technician at Biotest Laboratories（Symbio Laboratories Owned）Senior Laboratory Technician at Biotest Laboratories（Symbio Laboratories Owned）

  • Umoizotu OjoUmoizotu Ojo

    Medical Laboratory Scientist (Deputy Manager) at Safari Pharmacy & LaboratoriesMedical Laboratory Scientist (Deputy Manager) at Safari Pharmacy & Laboratories

  • Jennifer DiazJennifer Diaz

    Chemist at Accu Bio Chems LaboratoriesChemist at Accu Bio Chems Laboratories

  • Mason ReyesMason Reyes

    Machine Operator at Bright FarmsMachine Operator at Bright Farms

  • Akea SolomonAkea Solomon

    Department Supervisor at The Home Depot IncDepartment Supervisor at The Home Depot Inc

CREATE PROFILE
Jessica Litaker