Akea Solomon
Tomball,TX
Summary
Enthusiastic and motivated with a proven track record at The Home Depot Inc, excelling in customer service and team supervision. Skilled in workflow optimization and employee engagement, I am adept at problem-solving and building strong relationships with an upbeat and forward-thinking nature.
Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot Inc
07.2015 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored team members on product knowledge and best practices.
- Implemented inventory management strategies to reduce stock discrepancies.
- Collaborated with management to optimize store layout for improved accessibility.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Built strong relationships with associates, customers and vendors to ensure their needs were met.
- Directed team in maintaining safety standards and compliance with company policies.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Special Needs Assistant
Tomball ISD
07.2014 - 05.2016
- Implemented behavioral strategies to promote positive social interactions among students.
- Developed strong rapport with students, teachers and parents through empathy, patience, and understanding of their unique challenges and strengths.
- Established clear expectations for behavior and academic performance, consistently enforcing rules while demonstrating understanding and flexibility.
- Increased self-confidence among students with special needs by recognizing their achievements and providing positive reinforcement.
Assistant Finance Director
Graceview Baptist Church
01.2011 - 03.2013
- Managed accounts payable and receivable functions, ensuring timely processing and accurate recordkeeping.
- Played a key role in successful year-end close activities, ensuring accurate reporting and timely completion of all required tasks.
- Increased transparency in financial operations by regularly presenting clear reports to senior leadership detailing key metrics and progress updates.
- Conducted thorough analyses of financial data, identifying trends and areas for improvement or optimization.
- Facilitated strong working relationships between finance teams across departments through collaborative problem-solving sessions.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Supported financial director with special projects and additional job duties.
Education
No Degree - Business Management
Lonestar College System
Tomball, TX07-2027
Skills
- Customer service
- Workplace safety
- Problem-solving
- Time management
- Leadership skills
- Customer relations
- Workflow optimization
- Employee engagement
- Team supervision
- Product restocking
Certification
- Licensed Real Estate Agent 2022-Current
- Certification Medical Office Coordinator
Timeline
Department Supervisor
The Home Depot Inc
07.2015 - Current
Special Needs Assistant
Tomball ISD
07.2014 - 05.2016
Assistant Finance Director
Graceview Baptist Church
01.2011 - 03.2013
No Degree - Business Management
Lonestar College System
Recognized as Associate of the Year by our Gulf Region Management Team
As a Pro Services Supervisor in 2022, I was able to lead my store to the #1 spot in sales revenue for the Gulf Region. Recognized for building successful business relationships and leading my team to drive customer service and professionalism.